I have the same style mattress. I've had very good luck with it.
I had a similar problem at one point. There is a zipper down the side of the mattress. If you unzip it, you'll find a collection of tubing which runs from the air pump to the various cells in your mattress. It is possible that one of the hoses has come loose. ( The air pump is connected to two sets of tubes. it alternates between inflating one set, and then the other set.) If you can find a loose connection, just push the hose back in, and that might solve your problem. Good luck, Dave Krehbiel Olney, MD From: Nan [mailto:nlg52...@yahoo.com] Sent: Wednesday, October 4, 2017 2:29 PM To: quad-list@eskimo.com Subject: [QUAD-L] Low Air Loss Mattress Question I currently have a Drive Medical Lateral Rotation Mattress with on Demand Low Air Loss 10" (https://www.4mdmedical.com/catalog/product/view/id/349332/?CAWELAID=120141310000056386 <https://www.4mdmedical.com/catalog/product/view/id/349332/?CAWELAID=120141310000056386&utm_source=criteo> &utm_source=criteo). I do not use the lateral rotation,. My mattress is not working properly - the right side will not stay inflated, so the motor is running constantly. It tips me down so much that I have to use a standard pillow on that side negating the benefit to my skin. This mattress has worked so well for me - getting me through a pressure ulcer, a flap, recovery and keeping my skin in amazing shape since last October. I think it is time to replace this mattress. So, I have a few questions: 1. For those of you who use a low air loss mattress - what kind do you have? Will it last more than 2 years? Is it comfortable? Is it good for your skin? 2. Does anyone know where I might find someone to repair my pump? I'm on Medicare now and they won't touch this bed because it was purchased before I turned 65. They also say I must have a stage 4 pressure ulcer to qualify for a replacement. Lincare, the people who provided the bed have no record of my mattress, so as far as they're concerned, it doesn't exist - they hung up on me the last time I called. 3. I'm on SSI, so money is an issue. Does anyone know of any grants, etc. that might help me get a new mattess? I'd appreciate any input. Thanks all! --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus