I have a 2002 Dodge Grand Caravan and have had the same issues. I took it out
to Ability Center in Wilsonville, Oregon. They told me they've seen the same
issues with this type of van when it gets that old. Unfortunately, we couldn't
duplicate the problems I was having but they seemed to have a basic idea of
what the problem would/could be. I don't recall exactly what they said but you
might want to give them a try.
From: "[email protected]" <[email protected]>
To: [email protected]; [email protected]
Sent: Friday, March 23, 2018 1:33 PM
Subject: Re: [QUAD-L] Ramp/Door Problems
Not sure how old your IMS Conversion is but I'm guessing the parts necessary
are becoming obsolete as new technology takes over and old technology is passe.
Have you considered contacting IMS directly for their Zone Manager or their
tech service dept. This is the best I can offer you now......Best Wishes
In a message dated 3/23/2018 3:25:58 PM Central Standard Time,
[email protected] writes:
I have a 2002 Dodge Grand Caravan with IMS Conversion. I took my van to United
Access OKC (hate it) and waited 2.5 hours to be told what I told them was wrong
with it. My ramp isn’t extending out to ground level and it doesn’t pull
completely in which sometime prevents the door from closing all the way. Ramp
also wouldn’t pull back in unless the flap at the top of ramp is lifted. My
door also isn’t unlatching and someone has to pull the handle after I push the
button to open it. They told me even if they could get parts it would be
$10,000 to $15,000 and that would be a great down payment on a new van. They
waived the diagnostic fee and gave me a card for their salesman. They didn’t
even clean or service the ramp.Purchasing a new van is not an option. I took my
van to a technology school and the kids there cleaned the components they could
reach and eventually got the ramp to extend/retract like it should. The
instructor couldn’t get the door latch figured out before he ran out of time.
He fixed it before but we don’t remember exactly what he did to fix it. (He
took the panel off the inside of the door and did something to the part that
makes the latch unlatch. Is there an adjustment that can be made on that
part?). The ramp pulls in very slow. I am open to any suggestions as to what
could be wrong/how to fix it. ThanksNicki
