I'm had a very similar issue on 3.1

My harddrive was completely full. I tried to remove some files from inside the 
appVMs but that didn't clear any space on dom0 So I rebooted the system.
After reboot one AppVM wouldn't start. I got the
“Document is empty, line 1, column 1” Error.
If I tried to go into the vm settings a pop up with the same error shows and  
text below -
"This is most likely a bug in the Qubes Manager"

I looked into qubes.xml and it wasn't empty ( from size it looked similar to 
the other files in backup ) Even though I tried to replace it with some older 
versions from the backup but non worked.

In the end I noticed the appVM folder had an empty firewall.xml file
removing the file solved the start and setting issue
I had to recover my firewall rules but that wasn't a big issue


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