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On 2017-02-06 08:08, 'Pushpins4u' via qubes-users wrote:
> Hello,
> 
> I really like Qubes but I'm struggling with some of the 'care and
> feeding.' I'm notified that updates exist but when I try to update,
> nothing happens.
> 
> More specifically: 1) When the VM manager prompts me with the blue
> arrow button to "Update VM", I see the green 'sys-firewall' pop-up
> indicating that it's looking for updates. After a few minutes it
> stops and tells me no updates were found.
> 

That's a known bug:

https://github.com/QubesOS/qubes-issues/issues/2086

> 2) When I try instead to run updates from the command line with
> "qubes-dom0-update", I get this output: [usr@dom0 ~]$ sudo
> qubes-dom0-update Time sync failed! - Exiting Using sys-firewall as
> UpdateVM to download updates for Dom0; this may take some time... 
> Running command on VM: 'sys-firewall'... Checking for dom0
> updates... Failed to synchronize cache for repo
> 'qubes-dom0-current', disabling. Failed to synchronize cache for
> repo 'updates', disabling. Last metadata expiration check: 1:03:40
> ago on Mon Feb 6 09:53:57 2017. Dependencies resolved. Nothing to
> do. Sending application list and icons to dom0 Complete! No
> packages downloaded No updates avaliable [usr@dom0 ~]$
> 
> 
> 3) When I try "ping google.com" from either dom0 or a template VM
> shell, I get nothing.
> 

Dom0 has no networking by design. TemplateVMs, by default, can connect
only to update servers, unless they use sys-whonix as their NetVMs. Do
yours?

> Whether I'm updating with dnf inside my fedora template or trying
> to update dom0, these "failed to synchronize cache" issues always
> appear.

Those are very common and not at all Qubes-specific:

https://groups.google.com/d/topic/qubes-users/1Yrgh79oDAY/discussion

> I'm able to connect to the 'net with anon-whonix, so the network is
> reachable from my hardware. My sys-net has 2 devices attached, an
> eth0 device and my wireless card; using wireless.
> 

Are you only able to connect through Tor, or can do you also have
clearnet connections from AppVMs?

> I don't know why the update repos/caches aren't being found.
> Ideas?
> 

- -- 
Andrew David Wong (Axon)
Community Manager, Qubes OS
https://www.qubes-os.org
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