On Mon, 4 Mar 2019 12:41:23 +0000
"'Robin Murison' via qubes-users" <[email protected]> wrote:

> My hardware suppliers are sure my desktop supports IOMMU and yet when
> I try to install Qubes 4 the installation says it does not. My basic
> question is that error reported based on a white list or on the actual
> presence or absence of the feature.
> 
> I have checked with the hardware company that  IOMMU is available and
> does work and I have also checked with the company that built my
> machine that I have all the appropriate settings turned on in the
> BIOS.
> 
> Both say I am doing the right thing and that IOMMU should be working
> and I do not see my processor or mother board specifically on the
> supported hardware list.
> 
> my machine is custom built:
> 
> Processor (CPU)       AMD Athlon 5350 Quad Core APU (2.05GHz/AM1) &
> Radeon™ HD8400
> Motherboard   ASUS® AM1M-A: (M-ATX, DDR3, USB 3.0, 6Gb/s)
> 
> Thanks for any help
> 
> 
> Robin
> 

Hi Robin,

Qubes does a hardware test to determine if the IOMMU works.

According to Wikipedia's "List of IOMMU-supporting hardware" page,
https://en.wikipedia.org/wiki/List_of_IOMMU-supporting_hardware
there are some ASUS motherboards that do not work correctly with
IOMMU support.  You may be unlucky.

Mike.

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