First of all, here's the HCL for my Razer Blade Stealth 2016 4K touchscreen 16gb RAM 512gb SSD: https://groups.google.com/forum/#!searchin/qubes-users/razer$20blade%7Csort:date/qubes-users/PalZ-1inxnA/D3mQ4OI3CAAJ
When I close the lid and open again, keyboard wont ligth up, screen wont turn on (it's LED so I can see a brigth black when it turns on), and hitting keyboard or touchpad does nothing. I have to reboot. I don't know, however, if keyboard not ligthing when I open the lid is because sys-usb, which contains the keyboard, is not waken. Every other aspect of the laptop seems to be working perfectly. I followed Ubuntu's guide on kernel suspend bugs: https://wiki.ubuntu.com/DebuggingKernelSuspend Then, following what they suggest `sudo sh -c "sync && echo 1 > /sys/power/pm_trace && pm-suspend"` and find the lines that says hash matches in dmesg rigth after reboot (what does that mean?) Well, I found two: ``` [ 3.583591] ima: Allocated hash algorithm: sha1 [ 3.593050] input: AT Raw Set 2 keyboard as /devices/platform/i8042/serio0/input/input4 [ 3.638808] Magic number: 0:929:176 [ 3.638867] acpi device:39: hash matches [ 3.638893] acpi device:0c: hash matches [ 3.639073] rtc_cmos 00:01: setting system clock to 2016-01-01 12:09:51 UTC (1451650191) ``` I couldn't find anything related to those acpi devices. I thougth first that there was a driver for them, so I should just rmmod those drivers before sleep and insmod when wakeup, but couldn't find anything. There's this issue https://ubuntuforums.org/archive/index.php/t-2393029.html which have those exact hash matches, but no answer. Then I asked for help on a forum and they found this problematic line on my dmesg: `[ 2.543596] acpi PNP0A08:00: _OSC failed (AE_ERROR); disabling ASPM` seems like ASPM is disabled on my Qubes. I don't know why. Should this be considered a bug? Is there anything I can do to get it working? *This looks promising.* It's worth noting that on Ubuntu 18, 19, Fedora 30, Linux Mint, etc, *all these systems work like a charm with the sleep process*. I can close the lid and open and it works. So the problem seems to be **related to Qubes**. I even tried qubes most recent dom0 kernel, based on 5.x linux kernel, but the problem persists. I also tried `pcie_aspm=force` on `/boot/efi/EFI/qubes/xen.cfg` (is this where I put kernel parameters?) like this: `kernel=vmlinuz-4.14.74-1.pvops.qubes.x86_64 root=/dev/mapper/qubes_dom0-root rd.luks.uuid=luks-39fc83eb-9829-43b7-86e8-08068bd81087 rd.lvm.lv=qubes_dom0/root rd.lvm.lv=qubes_dom0/swap i915.alpha_support=1 pcie_aspm=force rhgb quiet plymouth.ignore-serial-consoles` but it didn't help. I pratically *need* to run Qubes on this notebook because any Linux distribution with any kernel will have a problem that corrupts my SSD many times a day. No one could solve it, and on Qubes it never happens. I tried Qubes just to see if it'd solve and it does! I'm loving it, not going back even on other notebooks. However, closing the lid/putting the system to sleep is essential for a notebook. ``` [lz@dom0 ~]$ cat /sys/power/mem_sleep s2idle [deep] ``` as you see, the suspend default is deep mode. I tried s2idle by doing `echo freeze > /sys/power/state` and the screen turns off but they keyboard keeps with lights on. Pressing buttons does nothing. Pressing touchpad, nothing. Pressing power rapidly, nothing. Had to reboot by long pressing power. I thougth s2idle should always work since it's software based. Here's my journalctl of the moment when I go to suspend by closing the lid (that is, suspending in deep mode): ``` Jan 07 20:56:24 dom0 systemd-logind[1925]: Lid closed. Jan 07 20:56:24 dom0 systemd-logind[1925]: Suspending... Jan 07 20:56:24 dom0 systemd[1]: Starting Qubes suspend hooks... Jan 07 20:56:25 dom0 qmemman.daemon.algo[1921]: balance_when_enough_memory( xen_free_memory=8172072647, total_mem_pref=2493652659.2, total_available_memory=13171544083.8) Jan 07 20:56:25 dom0 qmemman.systemstate[1921]: stat: dom '5' act=3198156800 pref=963591782.4 last_target=3198156800 Jan 07 20:56:25 dom0 qmemman.systemstate[1921]: stat: dom '0' act=4294967296 pref=1530060876.8 last_target=4294967296 Jan 07 20:56:25 dom0 qmemman.systemstate[1921]: stat: xenfree=8224501447 memset_reqs=[('5', 3198156800), ('0', 4294967296)] Jan 07 20:56:25 dom0 qmemman.systemstate[1921]: mem-set domain 5 to 3198156800 Jan 07 20:56:25 dom0 qmemman.systemstate[1921]: mem-set domain 0 to 4294967296 Jan 07 20:56:25 dom0 qrexec[3884]: qubes.GetDate: social -> @default: allowed to dom0 Jan 07 20:56:25 dom0 qmemman.daemon.algo[1921]: balance_when_enough_memory(xen_free_memory=8172072647, total_mem_pref=2450575027.2, total_available_memory=13214621715.8) Jan 07 20:56:25 dom0 qmemman.systemstate[1921]: stat: dom '5' act=3198156800 pref=920514150.4 last_target=3198156800 Jan 07 20:56:25 dom0 qmemman.systemstate[1921]: stat: dom '0' act=4294967296 pref=1530060876.8 last_target=4294967296 Jan 07 20:56:25 dom0 qmemman.systemstate[1921]: stat: xenfree=8224501447 memset_reqs=[('5', 3198156800), ('0', 4294967296)] Jan 07 20:56:25 dom0 qmemman.systemstate[1921]: mem-set domain 5 to 3198156800 Jan 07 20:56:25 dom0 qmemman.systemstate[1921]: mem-set domain 0 to 4294967296 Jan 07 20:56:26 dom0 qmemman.daemon.algo[1921]: balance_when_enough_memory(xen_free_memory=8172072647, total_mem_pref=2398557056.0, total_available_memory=13266639687.0) Jan 07 20:56:26 dom0 qmemman.systemstate[1921]: stat: dom '5' act=3198156800 pref=920514150.4 last_target=3198156800 Jan 07 20:56:26 dom0 qmemman.systemstate[1921]: stat: dom '0' act=4294967296 pref=1478042905.6000001 last_target=4294967296 Jan 07 20:56:26 dom0 qmemman.systemstate[1921]: stat: xenfree=8224501447 memset_reqs=[('5', 3198156800), ('0', 4294967296)] Jan 07 20:56:26 dom0 qmemman.systemstate[1921]: mem-set domain 5 to 3198156800 Jan 07 20:56:26 dom0 qmemman.systemstate[1921]: mem-set domain 0 to 4294967296 Jan 07 20:56:26 dom0 qmemman.daemon.algo[1921]: balance_when_enough_memory(xen_free_memory=8172072647, total_mem_pref=2398557056.0, total_available_memory=13266639687.0) Jan 07 20:56:26 dom0 qmemman.systemstate[1921]: stat: dom '5' act=3198156800 pref=920514150.4 last_target=3198156800 Jan 07 20:56:26 dom0 qmemman.systemstate[1921]: stat: dom '0' act=4294967296 pref=1478042905.6000001 last_target=4294967296 Jan 07 20:56:26 dom0 qmemman.systemstate[1921]: stat: xenfree=8224501447 memset_reqs=[('5', 3198156800), ('0', 4294967296)] Jan 07 20:56:26 dom0 qmemman.systemstate[1921]: mem-set domain 5 to 3198156800 Jan 07 20:56:26 dom0 qmemman.systemstate[1921]: mem-set domain 0 to 4294967296 Jan 07 20:56:27 dom0 qmemman.daemon.algo[1921]: balance_when_enough_memory(xen_free_memory=8172072647, total_mem_pref=2398557056.0, total_available_memory=13266639687.0) Jan 07 20:56:27 dom0 qmemman.systemstate[1921]: stat: dom '5' act=3198156800 pref=920514150.4 last_target=3198156800 Jan 07 20:56:27 dom0 qmemman.systemstate[1921]: stat: dom '0' act=4294967296 pref=1478042905.6000001 last_target=4294967296 Jan 07 20:56:27 dom0 qmemman.systemstate[1921]: stat: xenfree=8224501447 memset_reqs=[('5', 3198156800), ('0', 4294967296)] Jan 07 20:56:27 dom0 qmemman.systemstate[1921]: mem-set domain 5 to 3198156800 Jan 07 20:56:27 dom0 qmemman.systemstate[1921]: mem-set domain 0 to 4294967296 Jan 07 20:56:27 dom0 52qubes-pause-vms[3877]: 0 Jan 07 20:56:27 dom0 systemd[1]: Started Qubes suspend hooks. Jan 07 20:56:27 dom0 systemd[1]: Reached target Sleep. Jan 07 20:56:27 dom0 systemd[1]: Starting Suspend... Jan 07 20:56:27 dom0 audit[1]: SERVICE_START pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=qubes-suspend comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success' Jan 07 20:56:27 dom0 kernel: audit: type=1130 audit(1578441387.401:154): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=qubes-suspend comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success' Jan 07 20:56:27 dom0 qmemman.daemon.algo[1921]: balance_when_enough_memory(xen_free_memory=8172072647, total_mem_pref=2355229158.4, total_available_memory=13309967584.6) Jan 07 20:56:27 dom0 qmemman.systemstate[1921]: stat: dom '5' act=3198156800 pref=920514150.4 last_target=3198156800 Jan 07 20:56:27 dom0 qmemman.systemstate[1921]: stat: dom '0' act=4294967296 pref=1434715008.0 last_target=4294967296 Jan 07 20:56:27 dom0 qmemman.systemstate[1921]: stat: xenfree=8224501447 memset_reqs=[('5', 3198156800), ('0', 4294967296)] Jan 07 20:56:27 dom0 qmemman.systemstate[1921]: mem-set domain 5 to 3198156800 Jan 07 20:56:27 dom0 qmemman.systemstate[1921]: mem-set domain 0 to 4294967296 Jan 07 20:56:27 dom0 systemd-sleep[3912]: /usr/lib/systemd/system-sleep/custom-xhci_hcd: Going to suspend... Jan 07 20:56:27 dom0 systemd-sleep[3912]: Suspending system... Jan 07 20:56:27 dom0 kernel: PM: suspend entry (deep) ``` Here's my full dmesg with acpi grep in case anyone needs ``` dmesg | grep -i acpi 0.000000] Xen: [mem 0x000000006e503000-0x000000006e503fff] ACPI NVS [ 0.000000] Xen: [mem 0x000000007a3d9000-0x000000007a444fff] ACPI data [ 0.000000] Xen: [mem 0x000000007a445000-0x000000007abfefff] ACPI NVS [ 0.000000] efi: ESRT=0x7b226f18 ACPI=0x7a3ee000 ACPI 2.0=0x7a3ee000 SMBIOS=0x7b210000 SMBIOS 3.0=0x7b20f000 [ 1.069765] ACPI: Early table checksum verification disabled [ 1.069772] ACPI: RSDP 0x000000007A3EE000 000024 (v02 ALASKA) [ 1.069782] ACPI: XSDT 0x000000007A3EE0B0 0000E4 (v01 ALASKA A M I 01072009 AMI 00010013) [ 1.069821] ACPI: FACP 0x000000007A414898 000114 (v06 ALASKA A M I 01072009 AMI 00010013) [ 1.069889] ACPI: DSDT 0x000000007A3EE228 02666B (v02 ALASKA A M I 01072009 INTL 20160422) [ 1.069903] ACPI: FACS 0x000000007ABE6C40 000040 [ 1.069916] ACPI: APIC 0x000000007A4149B0 000084 (v03 ALASKA A M I 01072009 AMI 00010013) [ 1.069930] ACPI: FPDT 0x000000007A414A38 000044 (v01 ALASKA A M I 01072009 AMI 00010013) [ 1.069943] ACPI: MCFG 0x000000007A414A80 00003C (v01 ALASKA A M I 01072009 MSFT 00000097) [ 1.069957] ACPI: FIDT 0x000000007A414AC0 00009C (v01 ALASKA A M I 01072009 AMI 00010013) [ 1.069970] ACPI: MSDM 0x000000007A414B60 000055 (v03 ALASKA A M I 01072009 AMI 00010013) [ 1.069984] ACPI: SSDT 0x000000007A414BB8 003154 (v02 SaSsdt SaSsdt 00003000 INTL 20160422) [ 1.070007] ACPI: HPET 0x000000007A417D10 000038 (v01 INTEL KBL-ULT 00000001 MSFT 0000005F) [ 1.070021] ACPI: SSDT 0x000000007A417D48 000E3B (v02 INTEL Ther_Rvp 00001000 INTL 20160422) [ 1.070034] ACPI: SSDT 0x000000007A418B88 0006BB (v02 INTEL xh_OEMBD 00000000 INTL 20160422) [ 1.070048] ACPI: UEFI 0x000000007A419248 000042 (v01 INTEL EDK2 00000002 01000013) [ 1.070062] ACPI: SSDT 0x000000007A419290 000EDE (v02 CpuRef CpuSsdt 00003000 INTL 20160422) [ 1.070075] ACPI: LPIT 0x000000007A41A170 000094 (v01 INTEL KBL-ULT 00000000 MSFT 0000005F) [ 1.070089] ACPI: WSMT 0x000000007A41A208 000028 (v01 INTEL KBL-ULT 00000000 MSFT 0000005F) [ 1.070102] ACPI: SSDT 0x000000007A41A230 00029F (v02 INTEL sensrhub 00000000 INTL 20160422) [ 1.070116] ACPI: SSDT 0x000000007A41A4D0 003002 (v02 INTEL PtidDevc 00001000 INTL 20160422) [ 1.070130] ACPI: DBGP 0x000000007A41D4D8 000034 (v01 INTEL 00000002 MSFT 0000005F) [ 1.070143] ACPI: DBG2 0x000000007A41D510 000054 (v00 INTEL 00000002 MSFT 0000005F) [ 1.070157] ACPI: BGRT 0x000000007A41D568 000038 (v01 ALASKA A M I 01072009 AMI 00010013) [ 1.070171] ACPI: RMAD 0x000000007A41D5A0 000114 (v01 INTEL KBL 00000001 INTL 00000001) [ 1.070185] ACPI: SSDT 0x000000007A41D6B8 00054D (v01 TbtGfx TbtGfx 00001000 INTL 20160422) [ 1.070198] ACPI: TPM2 0x000000007A41DC08 000034 (v03 Tpm2Tabl 00000001 AMI 00000000) [ 1.070212] ACPI: ASF! 0x000000007A41DC40 0000A0 (v32 INTEL HCG 00000001 TFSM 000F4240) [ 1.070249] ACPI: Local APIC address 0xfee00000 [ 2.173665] ACPI: PM-Timer IO Port: 0x1808 [ 2.173672] ACPI: Local APIC address 0xfee00000 [ 2.173707] ACPI: LAPIC_NMI (acpi_id[0x01] high edge lint[0x1]) [ 2.173708] ACPI: LAPIC_NMI (acpi_id[0x02] high edge lint[0x1]) [ 2.173710] ACPI: LAPIC_NMI (acpi_id[0x03] high edge lint[0x1]) [ 2.173711] ACPI: LAPIC_NMI (acpi_id[0x04] high edge lint[0x1]) [ 2.173762] ACPI: INT_SRC_OVR (bus 0 bus_irq 0 global_irq 2 dfl dfl) [ 2.173765] ACPI: INT_SRC_OVR (bus 0 bus_irq 9 global_irq 9 high level) [ 2.173769] ACPI: IRQ0 used by override. [ 2.173771] ACPI: IRQ9 used by override. [ 2.173780] Using ACPI (MADT) for SMP configuration information [ 2.173784] ACPI: HPET id: 0x8086a201 base: 0xfed00000 [ 2.352646] ACPI: Core revision 20180810 [ 2.371112] ACPI BIOS Warning (bug): Incorrect checksum in table [BGRT] - 0xDC, should be 0x84 (20180810/tbprint-177) [ 2.379908] PM: Registering ACPI NVS region [mem 0x6e503000-0x6e503fff] (4096 bytes) [ 2.379908] PM: Registering ACPI NVS region [mem 0x7a445000-0x7abfefff] (8101888 bytes) [ 2.380709] ACPI FADT declares the system doesn't support PCIe ASPM, so disable it [ 2.380710] ACPI: bus type PCI registered [ 2.459664] ACPI: Added _OSI(Module Device) [ 2.459664] ACPI: Added _OSI(Processor Device) [ 2.459665] ACPI: Added _OSI(3.0 _SCP Extensions) [ 2.459666] ACPI: Added _OSI(Processor Aggregator Device) [ 2.459667] ACPI: Added _OSI(Linux-Dell-Video) [ 2.459667] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio) [ 2.499998] ACPI: 8 ACPI AML tables successfully acquired and loaded [ 2.505360] ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored [ 2.511690] ACPI: Dynamic OEM Table Load: [ 2.511696] ACPI: SSDT 0xFFFF88818180E800 0006F6 (v02 PmRef Cpu0Ist 00003000 INTL 20160422) [ 2.512125] ACPI: \_PR_.CPU0: _OSC native thermal LVT Acked [ 2.513777] ACPI: Dynamic OEM Table Load: [ 2.513781] ACPI: SSDT 0xFFFF888180CE5C00 0003FF (v02 PmRef Cpu0Cst 00003001 INTL 20160422) [ 2.514667] ACPI: Dynamic OEM Table Load: [ 2.514671] ACPI: SSDT 0xFFFF888180F43800 00065C (v02 PmRef ApIst 00003000 INTL 20160422) [ 2.515347] ACPI: Dynamic OEM Table Load: [ 2.515351] ACPI: SSDT 0xFFFF888180D50600 00018A (v02 PmRef ApCst 00003000 INTL 20160422) [ 2.516841] ACPI: EC: EC started [ 2.516842] ACPI: EC: interrupt blocked [ 2.516872] ACPI: \_SB_.PCI0.LPCB.EC0_: Used as first EC [ 2.516873] ACPI: \_SB_.PCI0.LPCB.EC0_: GPE=0x50, EC_CMD/EC_SC=0x66, EC_DATA=0x62 [ 2.516874] ACPI: \_SB_.PCI0.LPCB.EC0_: Used as boot DSDT EC to handle transactions [ 2.516875] ACPI: Interpreter enabled [ 2.516908] ACPI: (supports S0 S3 S5) [ 2.516909] ACPI: Using IOAPIC for interrupt routing [ 2.516948] PCI: Using host bridge windows from ACPI; if necessary, use "pci=nocrs" and report a bug [ 2.518072] ACPI: Enabled 7 GPEs in block 00 to 7F [ 2.521961] ACPI: Power Resource [WRST] (on) [ 2.522316] ACPI: Power Resource [WRST] (on) [ 2.522680] ACPI: Power Resource [WRST] (on) [ 2.523031] ACPI: Power Resource [WRST] (on) [ 2.523381] ACPI: Power Resource [WRST] (on) [ 2.523735] ACPI: Power Resource [WRST] (on) [ 2.524082] ACPI: Power Resource [WRST] (on) [ 2.524542] ACPI: Power Resource [WRST] (on) [ 2.524902] ACPI: Power Resource [WRST] (on) [ 2.525259] ACPI: Power Resource [WRST] (on) [ 2.525610] ACPI: Power Resource [WRST] (on) [ 2.525970] ACPI: Power Resource [WRST] (on) [ 2.526323] ACPI: Power Resource [WRST] (on) [ 2.526633] ACPI: Power Resource [WRST] (on) [ 2.526983] ACPI: Power Resource [WRST] (on) [ 2.527330] ACPI: Power Resource [WRST] (on) [ 2.527684] ACPI: Power Resource [WRST] (on) [ 2.529007] ACPI: Power Resource [WRST] (on) [ 2.529360] ACPI: Power Resource [WRST] (on) [ 2.529716] ACPI: Power Resource [WRST] (on) [ 2.542041] ACPI: Power Resource [FN00] (off) [ 2.542129] ACPI: Power Resource [FN01] (off) [ 2.542211] ACPI: Power Resource [FN02] (off) [ 2.542294] ACPI: Power Resource [FN03] (off) [ 2.542378] ACPI: Power Resource [FN04] (off) [ 2.543548] ACPI: PCI Root Bridge [PCI0] (domain 0000 [bus 00-fe]) [ 2.543553] acpi PNP0A08:00: _OSC: OS supports [ExtendedConfig ASPM ClockPM Segments MSI] [ 2.543596] acpi PNP0A08:00: _OSC failed (AE_ERROR); disabling ASPM [ 2.562396] ACPI: PCI Interrupt Link [LNKA] (IRQs 3 4 5 6 10 *11 12 14 15) [ 2.562462] ACPI: PCI Interrupt Link [LNKB] (IRQs 3 4 5 6 *10 11 12 14 15) [ 2.562525] ACPI: PCI Interrupt Link [LNKC] (IRQs 3 4 5 6 10 *11 12 14 15) [ 2.562588] ACPI: PCI Interrupt Link [LNKD] (IRQs 3 4 5 6 10 *11 12 14 15) [ 2.562655] ACPI: PCI Interrupt Link [LNKE] (IRQs 3 4 5 6 10 *11 12 14 15) [ 2.562718] ACPI: PCI Interrupt Link [LNKF] (IRQs 3 4 5 6 10 *11 12 14 15) [ 2.562779] ACPI: PCI Interrupt Link [LNKG] (IRQs 3 4 5 6 10 *11 12 14 15) [ 2.562841] ACPI: PCI Interrupt Link [LNKH] (IRQs 3 4 5 6 10 *11 12 14 15) [ 2.563595] ACPI: EC: interrupt unblocked [ 2.563621] ACPI: EC: event unblocked [ 2.563639] ACPI: \_SB_.PCI0.LPCB.EC0_: GPE=0x50, EC_CMD/EC_SC=0x66, EC_DATA=0x62 [ 2.563640] ACPI: \_SB_.PCI0.LPCB.EC0_: Used as boot DSDT EC to handle transactions and events [ 2.563765] ACPI: bus type USB registered [ 2.580383] PCI: Using ACPI for IRQ routing [ 2.627863] pnp: PnP ACPI init [ 2.628141] system 00:00: Plug and Play ACPI device, IDs PNP0c02 (active) [ 2.628280] pnp 00:01: Plug and Play ACPI device, IDs PNP0b00 (active) [ 2.628317] system 00:02: Plug and Play ACPI device, IDs INT3f0d PNP0c02 (active) [ 2.629513] system 00:03: Plug and Play ACPI device, IDs PNP0c02 (active) [ 2.629566] system 00:04: Plug and Play ACPI device, IDs PNP0c02 (active) [ 2.629937] system 00:05: Plug and Play ACPI device, IDs PNP0c02 (active) [ 2.631187] system 00:06: Plug and Play ACPI device, IDs PNP0c02 (active) [ 2.632238] pnp: PnP ACPI: found 7 devices [ 3.392469] ACPI: AC Adapter [AC0] (on-line) [ 3.392539] ACPI: Lid Switch [LID0] [ 3.392581] ACPI: Sleep Button [SLPB] [ 3.392621] ACPI: Power Button [PWRB] [ 3.392663] ACPI: Power Button [PWRF] [ 3.455097] ACPI: Thermal Zone [TZ00] (28 C) [ 3.455324] ACPI: Thermal Zone [TZ01] (30 C) [ 3.461779] hpet_acpi_add: no address or irqs in _CRS [ 3.566006] battery: ACPI: Battery Slot [BAT0] (battery present) [ 3.644076] acpi LNXCPU:06: hash matches [ 5.082551] ACPI: Video Device [GFX0] (multi-head: yes rom: no post: no) [ 16.887708] xen_acpi_processor: Uploading Xen processor PM info ``` If anyone has other debug ideas, I'm very thankful!!!!!!!!!!!!! -- You received this message because you are subscribed to the Google Groups "qubes-users" group. 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