Thanks for the pointers. I will withold mentioning the device
manufacturer for the time being as technical support has been helpful
and they have reproduced the problem but they still have no idea what
is wrong. Further, I have completely reproduced this issue on an
identical but separate device. I am now using a single stratum 1
server, 64.236.96.53 to eliminate as many variables as possible.

The device does not include debugging utilities such as ntpq or
ntptrace so it makes it a little more difficult to test (I have
actually suggested that these commands get included in their firmware
update).

Here is the ntp.drift file when ssh into the firewall:

Sash command shell (version 1.1.1)
/> cat /etc/config/ntp.drift
-500.000
/>

Here is 'ntpq -pn' from an external client to the firewall NTP server
(after recent restart, so poll is low):

remote          refid           st t    when    poll    reach   delay   offset  
jitter
==============================================================================
*66.229.xxx.xxx 64.236.96.53    2  u    34      64      377     41.939  -2.830  
2.130
 127.127.1.0    LOCAL(0)        10 l    27      64      377     0.000   0.000   
0.001

Here is 'ntptrace' from external client to the firewall:

localhost: stratum 3, offset -0.005504, synch distance 0.063529
c-66-229-xxx-xxx.hsd1.fl.comcast.net: stratum 2, offset -0.023189,
synch distance 0.035368
64.236.96.53: stratum 1, offset 0.000000, synch distance 0.002650,
refid 'ACTS'

I'd appreciate any further assistance. Harlan mentions an HZ problem.
Not sure what that is. Is that Hz as in Hertz?

Thanks!

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