On 14.11.2008 23:38, Gerald Silberschneider wrote:
> Gerald Silberschneider <[EMAIL PROTECTED]> added the comment:
>
> I just had a replicated account.
> Well i cannot reproduce it yet again.
>
> [snip]
>
> From this moment on, i wasnt able to correct this again. Even deleting the
> second section in "imaccounts.xml" i was not able to disconnect and connect
> again without getting a second account listed.
After a while of testing with Gerald we could pin the problem down:
Prerequisites:
- Create a SIP-Account
- Do NOT add any aditional protocols
- Be connected
- Drop down the userdetails (next to the green Online-Status-LED and
your username -> You should only see one (green) SIP-Account-Button)
Then (repeatingly) do the following:
- Menu "kvats/qutecom" -> "Log Off..."
- Quickly click "Connect"
Two things /can/ happen: either the client crashes or the the
SIP-Account gets duplicated (you'll see another SIP-Account-Button
and the Online-Status-LED will only be half green). (If neither of
these two things happen you'll most probably will loose the
SIP-Account-Button which is a minor bug.)
Once the SIP-Account got duplicated you will get another
SIP-Account-Button each time you reconnect.
On our systems (Windows XP) it was quite difficult to reproduce this
but I assume there must be a kind of race-condition. It seems easier
to bring up this problem if the system is slow and/or the network is
under heavy load or it may also be a problem while loading the
profile or backup-profile.
While forcing the profile to duplicate is not easy the
re-duplication can easily be shown by just copy the
<account>..</account> block in
${PROFILEDIR}/${PROFILENAME}/imaccounts.xml like this:
<imaccounts>
<account protocol="SIP">
<uuid>c71997b9-e34b-4838-838b-a61e29b6e383</uuid>
<login>myUsername</login>
<password>blablabla</password>
<presence>online</presence>
<settings>
</settings>
</account>
<account protocol="SIP">
<uuid>c71997b9-e34b-4838-838b-a61e29b6e383</uuid>
<login>myUsername</login>
<password>blablabla/password>
<presence>online</presence>
<settings>
</settings>
</account>
</imaccounts>
Then start your client. You should see two SIP-Accounts (with a half
Online-Status-LED). After that the SIP-Account-Buttons get
duplicated again and again.. maybe this helps to find the initial
problem.
The problem is once the account is duplicated it is nearly
impossible for the end-user to remove them. And it seems that this
accours more often than one might think...
Greetings,
- Darsha
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