*Position: Java Senior Lead Analyst /Engagement Lead* *Location: Southfield, MI*
*Duration: 12 Months* *Skills:* · Core Java; Framework IO/MVC; Struts and Spring Framework; WebService(soap/Rest) ; Application Server(WAS); JBOSS, Tomcat · Oracle /Sybase · PL/SQL ; · Nice to have - SQL Performance Tuning ; Jboss Admin Concepts ; UNIX Concepts/IO/Network Ports/traceroute ; JVM Memory Management Concepts/monitoring and handling ; Spring Batch Module *Experience:* · At least 7 years of IT development/programming/coding professional work experience · Team leading ability · Productions support experience *Responsibilities:* · First and Foremost – Act a technical and process lead supporting the customers on assigned tickets / value add assignments. · Enabling a transparent engagement “One Team” approach to achieve high level of transparency and integration with Customer and TCS teams · Break fix/support (L2 and L3 Services) · Preventive, Corrective and Adaptive Maintenance · Small Enhancements · Quality Control Dashboards · Status Reporting - Key metrics and measures for effective service delivery; issues , risks tracking · Enhancing the operations through Innovation - Continuous process improvement to optimize costs and performance · Enable a Capacity based model to deliver greater efficiencies · Working with product owners, business managers and a business analyst, leads the effort to determine solutions to business issues · Ensures that all tasks are assigned, and that all resources are being fully utilized · Assigns individual responsibilities and acts as a management resource for project team member · Responsible for oversight, delivery and success of all aspects of the project – not just the IT deliverables Optimizes results within business and time constraints · Improve application quality and reliability by implementing good standards and processes · Increase productivity by implementing tools and processes · Serve as the technology go-to person on any technical questions · Resolve complex technical issues · Maintain operational, configuration, or other procedures · Perform periodic performance reporting to support capacity planning · Perform ongoing performance tuning, hardware upgrades, and resource optimization as required *Generic Managerial Skills:* · Provide coaching and mentoring to less experienced team members · Communication skills should be excellent and capable of engaging customer as Overall support engagement lead apart from TCS PL responsibilities. · Associate needs to have to be flexible on timings due to nature of support engagement. *Education:* · Graduate (10+2+4) - Engineering Graduate/Post-Graduate in any discipline (Computer Science preferred) or MCA or above *Thanks & Regards* *Ajeet Dwivedi* (IT Recruiter) Email: [email protected] -- You received this message because you are subscribed to the Google Groups "R-help-archive" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/r-help-archive. For more options, visit https://groups.google.com/d/optout.
