*Position:  Service Now Developer*

*Location:  Scottsdale, AZ*

*Duration: 12 Months*





*SUMMARY OF POSITION:*

The developer will own the development tasks of the solution based on
integration of Service Now with Dell One Identity Manager. The Developer
must align with the Architects/Technical Design Team on the project
responsible for corresponding technical designs to ensure design is
supported by the underlying vendor software. The deliverables are expected
to meet high quality standards. The ideal candidate will understand
configuration management principles. They will perform the necessary tasks
to design and develop configurations and customizations for component
discovery. A successful candidate will be proficient in communication with
various devices to collect configuration information. Must be able to work
both independently and as a productive member of a project team. The
position requires the candidate to work closely with key client
stakeholders and senior technology leaders.



*RESPONSIBILITIES:*

·         Responsible for the technical specification and implementation of
the SNow integration

·         Provide expertise on all technical questions related to
development on of SNow

·         Develops the technical solutions, implements them and performs
the component integration tests

·         Understand the business needs and the needs to standardize
processes, and build this

·         into the design

·         Understand the large scale thinking and approach needed for
success of the project

·         Expertise level understanding of SNow required

·         Expertise level programming skills



*PREFERRED SKILLS/EXPERIENCE:*

·         Ideal candidate must be self-motivated with a proven track record
in ITSM technologies and comfortable in the dynamic atmosphere of a
technical organization with a rapidly expanding customer base. Candidate
must be organized and analytical, adept at working in a team environment,
able to implement on time to a project schedule, and able to handle
multiple priorities in a fast moving environment.

·         B.S. degree in Computer Science, MIS or equivalent preferred

·         Advanced experience with ServiceNow implementations

·         Experience with other ITSM software (BMC, Landesk, Cherwell,
Heat, Axios, HP,etc.)

·         System integration experience using web services and other web
based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP

·         Fundamental knowledge of networking including TCP/IP ports and
firewalls, network protocols, and IP networks

·         Strong communication, Strong presentation and writing skills

·         Excellent troubleshooting skills with ability to demonstrate
influence in a consultative fashion to stakeholders and other team members.

·         Experience with development and implementation of ServiceNow ITSM
modules - Incident Management, Problem Management, Configuration
Management, Change Management, Knowledge Management or other ITSM
application.

·         Experience with extending the ServiceNow schema to custom
applications

·         Exposure to ServiceNow platform capabilities and tools like
Discovery and Orchestration and other applications like ServiceWatch, GRC
etc.

·         Understands technical and functional design requirements related
to ServiceNow.

·         Create and manage scripts and workflow.

·         Experience in one (or more) scripting languages: JavaScript,
Python, Perl, Unix Shell, Windows Shell)

·         Experience with relational databases (e.g. MySQL, Oracle)

·         A fundamental understanding of ITSM, ITIL or CMDB

·         Experience with Business Rules, Script Includes, UI Actions,
Scheduled Jobs - all scripted aspects of the ServiceNow system

·         Experience with ServiceNow client and server-side Javascript and
the ServiceNow APIs

·         Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP,
REST SSO-SAML Setup and Integration of ServiceNow to Other Applications

·         Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS,
HTML, Jelly.

·         Custom UI Changes with usage of Web Technologies such as DOM,
HTML changes.

·         Experience with ServiceNow's ServiceWatch and/or Discovery tools

·         Experience presenting and conducting demo reviews with client
stakeholders





*Thanks & Regards*



*Ajeet Dwivedi*

(IT Recruiter)

Email: [email protected]

Gtalk: [email protected]

www.nityo.com

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