Dave wrote:
> Hi,
>    
>   I've looked through the archives and seen several posts discussing 
> technical differences between R and S(plus).  It appears to me that R can 
> likely functionally replace Splus for my situation, but I'm more interested 
> in looking at the risks and benefits of moving from Splus to R from a 
> (project) management point of view.
>    
>   Background (a bit wordy, I'm afraid):
>    
>   - I'm not a stats guy, but rather a project manager responsible for an 
> internal application that utilizes Splus as a back-end analysis engine to 
> analyze manufacturing data at a med/large company.
>    
>   - I really don't know why Splus was chosen as the analysis engine for this 
> app - that choice was made long before I inherited the project.
>    
>   - The developer currently in charge of the Splus code is not a stats guy 
> either, but he is a very talented programmer that has been to one Insightful 
> course and taught himself enough to maintain the existing code (the original 
> authors are long gone).
>    
>   -  While there is quite a large quantity of existing code that is used by 
> our application, I don't believe that it is terribly complex, from an applied 
> statistics point of view.  Using Splus may be over-kill from a functionality 
> standpoint, but we just haven't had the time to re-write in a more 
> "appropriate" package - even if we knew what that more appropriate package 
> might be.
>    
>   -  With the imminent release of Splus 8, I'm feeling uncomfortable with the 
> risk associated with remaining on Splus 2000, which we are currently using.  
> ***Comments on this point would be appreciated.***
>    
>   -  The developer was able to modify the existing code to run in Splus 7.  
> Unfortunately, the code is significantly slower than before, and Insightful 
> claims this is due to a change to the S language (at version 6) that was out 
> of their control (and one reason that they bought the S language rights).
>    
>   -  We have found Insightful's telephone support to be rather unresponsive, 
> and not very helpful, other than to recommend their consulting services.  
> Obtaining consulting services from Insightful to improve performance has 
> proved challenging (don't ask), and if we ever actually do receive any 
> consulting services from them, it will no doubt be quite expensive.
>    
>   (if you are still with me, thank you)
>    
>   I see our realistic options as:
>    
>   A)  Stick with Splus with the assumption that eventually, Insightful will 
> help us migrate our code to the latest release, and performance will be 
> comparable to what it is today.  The advantage of this is working with a 
> known entity, if not one we are very pleased with.  In addition, if we can 
> get the relationship to work, we can hopefully "outsource" future statistics 
> development and support to Insightful.  
>    
>   The disadvantage is that it is costing us quite a bit of $$$ to maintain a 
> relationship that we are not really happy with.  Incidentally, I'm not 
> intending to bash Insightful here - it may just be that we are not a good fit 
> for each other.
>    
>   B)  Drop Splus for R with the assumption that migrating to R and rewriting 
> to improve performance will be little more difficult than rewriting by 
> ourselves in Splus.  The obvious advantage is the cost savings, which is very 
> significant.  In addition, based on the archives I've read, it appears that 
> there is a very responsive and helpful R community.  
>    
>   The disadvantage is that we may be committing to maintaining statistical 
> expertise in-house, whereas we were hoping to be able to outsource some or 
> all of it (to Insightful).  In addition, we will be leaving behind an entity 
> that has a mailing address, phone number, and stock symbol for one that is 
> represented "only" by a mailing list - I'm rather conservative and risk 
> averse.
>    
>   C)  Stick with Splus and either find some consulting help outside of 
> Insightful or slog away internally.  I suppose that we could even end our M&S 
> contract with Insightful and just continue to use Splus, knowing that we will 
> never receive any releases newer than 8.x nor any future support.
>    
>   (almost done)
>    
>   So, I'd like to hear opinions of whether you think that the benefits of 
> moving to R outweigh the risks.  Listing additional benefits and risks that I 
> have not identified would be appreciated.  I'm particularly interested in 
> hearing from anyone that has made this same S -> R transition in a business 
> environment.
>    
>   Also, does anyone have any recommendations for either Splus or R 
> consultants, other than Insightful?  I would prefer someone who is willing to 
> work remotely, rather than anyone having to travel.
>    
>   Thats it.
>    
>   Thanks for your time,
>   Dave

Do you also write anonymous messages to Insightful? No surprise that you 
receive unconvincing replies. Beside beeing impolite, it is also hard to 
recommend consultants in such a case: If you live in New Zealand, it 
certainly is not that helpful to recommend someone in Germany ...

Uwe Ligges


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