Hello all, Another simple how to? How do I insert a newline into the reply message? In a similar vein, I can't get the special characters to work either - i.e. Reply-Message = "hello %n \n welcome. ", produces hello %n \n welcome. displayed by the NAS. I've tried many other syntactical possibilities aswell. I'm sorry if this is trivial stuff but it just isn't obvious to me from reading the manual. thanks Arnie === To unsubscribe, email '[EMAIL PROTECTED]' with 'unsubscribe radiator' in the body of the message.