Hello Okan -
On Tue, 21 Mar 2000, OKAN ARISU wrote:
> Hi Everbody,
>
> We use Cisco 5300 and Radiator 2.14.1. And also we use the RAS of
Telecom of Goverment which is forwarding the dialup reguest from different
city of our country to our Radiator. They authenticate and write the 'start'
record to our Radonline Table and they connect to internet.
>
> But sometimes, (if the connection is made by the RAS of Goverments;) the
user's record in radonline is not deleted even if the connection does not
exit. Then user try to connect, but he doesn't connect because he is shown as
if connectted because of radonline record.
>
> What should be the reason about
this problem? any suggestions..
>
I would suggest the problem is due to accounting stop records not being
received. You should have a look at a trace 4 debug to verify this. If you are
not getting the stop records, it is difficult to know what to do - I presume
you want to maintain your session database to limit simultaneous use? If this
is not an issue with the Telecom connections, you could configure a second
session database with no restrictions just for those connections.
hth
Hugh
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