RE: (RADIATOR) negative balancetime

[Ronan Eckelberry]

Title: Message

You could use the DupInterval command.  I am using this command right now, but it still seems to do it.  The only reason that I could see is that if it receives 2 Stop packets, it would think the customer used double the time they did.  I'm not sure though.   -Ronan   -----Original Message----- From: Shaun [mailto:[EMAIL PROTECTED]] Sent: Friday, 02 August, 2002 19:19 To: Ronan Eckelberry; [EMAIL PROTECTED] Subject: Re: (RADIATOR) negative balancetime hello again   You're rite about the duplicate accounting packets. I've checked our detail file and it seems to have 3 records for one login. ie. 1 start and 2 stop. How could you avoid this from happening? ----- Original Message ----- From: Ronan Eckelberry To: 'Shaun' ; [EMAIL PROTECTED] Sent: Friday, August 02, 2002 4:11 PM Subject: RE: (RADIATOR) negative balancetime     I receive the same error.  I'm not sure if it is from duplicate ACCOUNTING packets, or maybe some of my NASs are not using the Session-Timeout.  I would like to know if there is any other reason for this as well.   -Ronan   -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Shaun Sent: Friday, 02 August, 2002 10:47 To: [EMAIL PROTECTED] Subject: (RADIATOR) negative balancetime Hello,   Does anyone know why i would keep getting huge negative balancetime in my database? I'm using Radiator and an Informix database for prepaid. In the database i have three fields,   Username       Password            Balancetime     For some reason, like one in every ten users, the Sessiontime is exceeded and a huge negative value is returned to the database. Most users get a -1 to -7 value which i could understand. Any ideas why this would be happening?   Regards Shaun