Hi Marcel, If they can't even do a password recovery, there could also be issues with the 5300. I've never seen one so hosed that you couldn't get into rommon.
FYI, this is how to reset one: 1. Plug in on the console, then switch it off, then back on. 2. In the first 60 sec, send a "Break" (I use secure crt & just bind it to a function key) 3. You'll get a rommon 1> prompt 4. type "confreg 0x2142 5. type "reset" Router will reboot and ignore its config i.e. boots with all defaults 6. Once booted, you'll be at Router> prompt. Type "en" (no password required) 7. type "copy start run" (loads the original config) 8. type "conf t" 9. type "enable secret ######" where #### is the password you want to set 10. for each interface used, enter "no shut" 11. type "confreg 0x2102" 12. hit CTRL-Z (exits config) 13. type "wr mem" - saves new config Thats it - all done :-) For checking radius on it, "term mon" & "deb radius" are very useful.. Cheers, Gordon Smith CCNA Network Operations Manager MoreNet Ltd PGP Fingerprint: 8303 3372 E226 08C2 8A42 4188 D9E1 D2F5 832E 67C5 === Archive at http://www.open.com.au/archives/radiator/ Announcements on [EMAIL PROTECTED] To unsubscribe, email '[EMAIL PROTECTED]' with 'unsubscribe radiator' in the body of the message.