Reminds me of one of Billy's definitions of Radical Centrism...

http://sethgodin.typepad.com/seths_blog/2012/04/is-everyone-entitled-to-their-opinion.html

Is everyone entitled to their opinion?

Perhaps, but that doesn't mean we need to pay the slightest bit of attention.

There are two things that disqualify someone from being listened to:

1. Lack of Standing. If you are not a customer, a stakeholder or someone with 
significant leverage in spreading the word, we will ignore you. And we should.

When you walk up to an artist and tell her you don't like her painting style, 
you should probably be ignored. If you've never purchased expensive original 
art, don't own a gallery and don't write an influential column in ArtNews, then 
by all means, you must be ignored.

If you're working in Accounts Payable and you hate the company's new logo, the 
people who created it should and must ignore your opinion. It just doesn't 
matter to anyone but you.

I'm being deliberately harsh here for a reason. If we're going to do great 
work, it means that some people aren't going to like it. And if the people who 
don't like it don't have an impact on what happens to the work after it's 
complete, the only recourse of someone doing great work is to ignore their 
opinion.

2. No Credibility. An opinion needs to be based on experience and expertise. I 
know you don't like cilantro, but whether or not you like it is not extensible 
to the population at large. On the other hand, if you have a track record of 
matching the taste sensibility of my target market, then I very much want to 
hear what you think.

People with a history of bad judgment, people who are quick to jump to 
conclusions or believe in unicorns or who have limited experience in the 
market--these people are entitled to opinions, but it's not clear that the 
creator of the work needs to hear them. They've disqualified themselves because 
the method they use for forming opinions about how the market will respond is 
suspect. The scientific method works, and if you're willing to suspend it at 
will and just go with your angry gut, we don't need to hear from you.

If these two standards sound like precisely the opposite of what gets you on 
talk radio or active in anonymous chat rooms, you're right. Running your 
business or your campaign or your non-profit or your sports team based on what 
you hear on talk radio is nuts.


-- 
Centroids: The Center of the Radical Centrist Community 
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