One can blame almost all the problems in modern society on this particular 
fallacy. :-(

Surprisingly, there doesn't seem to be a good name for it.  False Proxy is 
probably as good as any.

I have been mooting the distinction between "meaningful metrics" and 
"measurable metrics", but that's still not quite right…

-- Ernie P.

http://sethgodin.typepad.com/seths_blog/2012/11/avoiding-the-false-proxy-trap.html?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+typepad%2Fsethsmainblog+%28Seth%27s+Blog%29&utm_content=Google+Reader

Avoiding the false proxy trap

Sometimes, we can't measure what we need, so we invent a proxy, something 
that's much easier to measure and stands in as an approximation.

TV advertisers, for example, could never tell which viewers would be impacted 
by an ad, so instead, they measured how many people saw it. Or a model might 
not be able to measure beauty, but a bathroom scale was a handy stand in.

A business person might choose cash in the bank as a measure of his success at 
his craft, and a book publisher, unable to easily figure out if the right 
people are engaging with a book, might rely instead on a rank on a single 
bestseller list. One last example: the non-profit that uses money raised as a 
proxy for difference made.

You've already guessed the problem. Once you find the simple proxy and decide 
to make it go up, there are lots of available tactics that have nothing at all 
to do with improving the very thing you set out to achieve in the first place. 
When we fall in love with a proxy, we spend our time improving the proxy 
instead of focusing on our original (more important) goal instead.

Gaming the system is never the goal. The goal is the goal.

Email this • Subscribe to this feed • Share on Facebook


-- 
Centroids: The Center of the Radical Centrist Community 
<[email protected]>
Google Group: http://groups.google.com/group/RadicalCentrism
Radical Centrism website and blog: http://RadicalCentrism.org

Reply via email to