This is what I do when I lead mediations.  

 

I start with "storytelling".  Using this non-threatening term I ask the
parties to explain the situation from their point of view.  The other party
listens, takes notes, and doesn't respond... yet.  They will have their
turn.  Then, the other party has a chance to tell their "story".
Storytelling is followed by brainstorming, a chance for all in the room to
suggest ideas that will go up on a flip chart... they may be bad or
impartial ideas, that isn't the point.  The point is to allow the parties to
suggest proto-solutions in a way that doesn't mandate the other party to be
defensive.  By defusing defensiveness, mutually-agreeable solutions are
nearly always possible.

 

Chris  

 

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Dr. Ernest Prabhakar
Sent: Thursday, September 19, 2013 4:08 PM
To: [email protected]
Cc: [email protected]
Subject: Re: [RC] The Torah

 

Hi Billy,


On Sep 19, 2013, at 3:01 PM, [email protected] <mailto:[email protected]>  wrote:




Some who are sympathetic to the site's cause wonder if its popular approach
might backfire. "What they may discover is that in an attempt to answer the
arguments, they're going to create more skeptics than they will answer,"
said Wolpe.

 

I'm reminded of one of the most powerful lessons from recent study of
cognitive biases:

 

a) If you force people to defend their views, their biases becomes stronger

 

b) If you ask people to explain their views, their biases become weaker

 

If you really want to change a community's viewpoint, don't assert your own
views.  Rather, create a safe place where people are encouraged to
articulate their own.

 

-- Ernie P.

 

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