Forbes
 
June 13, 2012
 
 
 
 
Business Schools Need To Focus On Unlearning
 
 
By Erica Dhawan 
After consuming $200,000 worth of business education in Wharton’s  
undergraduate program and MIT Sloan’s MBA program, I found a new mantra:  
Unlearn it 
all.   Each year, thousands of MBAs funnel through  institutes like 
Wharton, MIT Sloan, and Harvard _Business_ (http://www.forbes.com/business/)  
School ready to storm  the corporate boardrooms.…. Yet, these MBAs are trained 
to 
focus on  what they learn rather than how or why they learn. I  believe the 
most important thing business leaders can do is reflect on their  learning 
processes to unlearn the old patterns that stand in the way of  authentic 
leadership.


 
 
I _research and  consult_ (http://ericadhawan.com/work-with-me)  on 
generational gaps in today’s companies and I believe this gap  also exists in 
business schools. MBAs are being taught by adults who have lived  in a 
different 
era of business. Some of these adults are now at the cutting edge  of the 
future in places like _Stanford’s Design School_ 
(http://dschool.stanford.edu/)  or the _MIT Media Lab_ 
(http://www.media.mit.edu/) , while others  are 
leaving students with memorization techniques. Most of the time: there is  not 
a real dialogue across generations. It’s a transfer of “old” data, that  
doesn’t relate or apply in the same way to today’s future. 
This is because business schools often stick with a more familiar terrain. 
In  order to meet the new conversation about leadership, business schools 
must view  the classroom not as the place where content is delivered, but 
rather as the  place where the content is analyzed and discussed.  Business 
schools must  learn to value process over programs, questions over answers, and 
influence over  control. 
There are obviously some business basics to be delivered in business 
school.  Yet, as I watch more and more of my colleagues from MIT Sloan and 
Wharton, the  most successful have bucked the norm of traditional business. 
They 
are joining  new, small organizations or building their own. So let’s teach 
the basics in  business school, and then let’s teach how to unlearn when we 
need to. 
What does it mean to unlearn?  Unlearning is not exactly letting go of  our 
knowledge or perceptions, but rather stepping outside our perceptions to  
stand apart from our world views and open up new lenses to interpret and 
learn  about the world. 
For example, a challenge in business school environments is that the same  
standardized core curriculum is prescribed for every student. These  
curricula—packed with classes like operations, accounting, statistics, and  
management—fail to account for students’ individual needs. While we need to  
learn 
business education before we unlearn it, we must understand the underlying  
theories we make about finance and economics in these courses in order to 
see  what applies today. Unlearning occurs when we shift our understanding of 
the  assumptions we use when learning theories in business school. We must 
continue  to adapt our own theories about how to operate and work together, 
rather than  hold defined truths in the workplace that may no longer apply. 
This was particularly true for me entering the world of entrepreneurship 
when  I worked on an agricultural business venture targeted at India during my 
first  year at MIT Sloan back in 2009. My business education training made 
me  risk-averse and structure-obsessed — both of which were assets in my 
prior  banking career, but detriments to my startup business in the agriculture 
space,  which demanded quick decisions and high productivity. 
For example, one of my first entrepreneurial tasks while at MIT Sloan was 
to  build a business plan to raise funds. Our team spent literally days on 
grant  proposals and the fundraising plan outlining the market opportunity, 
making it  to the _MIT 100K competition_ (http://mit100k.org/) . We  should 
have been focused on prototyping the concept, but instead kept focusing  on 
correcting typos and inserting new paragraphs in our proposal. While the  
business plan seemed perfect to me, it was all for show, and later that month I 
 
realized we had wasted time that we could have spent prototyping the 
product  rather than writing a fancy plan. If I had unlearned my habits of 
perfection, I  may have been able to drive greater success in this endeavor. 
Luckily there is some support for unlearning in business school settings, 
but  it is still the exception rather than the norm.  “When we unlearn, we  
generate anew rather than reformulate the same old stuff,” writes Indian 
School  of Business Professor Prasad Kaipa on his blog. “Creativity and 
innovation  bubble up during the process of unlearning.” Professor Kaipa 
emphasizes 
that  creativity is facilitated when we suspend judgment from our past ways 
of  working. 
We need to embrace ambiguity and uncertainty more in business school. So I’
m  calling on business school deans, faculty, administration, and students 
to start  the process of unlearning. In order to prepare the next generation 
of leaders,  maybe we should design courses on new age communities.  How do 
we build  content (like _The  Huffington Post_ 
(http://www.huffingtonpost.com/) ), converse (like _Facebook_ 
(http://www.facebook.com/) ), and curate in 
business (like _Pinterest_ (http://www.pinterest.com/) )?  How can we  
understand culture and co-create (like _Thread less_ 
(http://www.threadless.com/) ), compete (like _Zynga_ (http://www.zynga.com/) 
), and buy (like 
_Groupon_ (http://www.groupon.com/) )?  How might we  focus on who is my 
constituency rather than customer, since we know that the  best businesses 
build like 
movements now?

So, how can MBAs  unlearn?  Unlearning takes a fundamentally different kind 
of awareness and  attention than a statistics exam. We need to begin to map 
time and space for  students to explore our narratives, histories, failures 
and successes. Perhaps  the business school of the future isn’t so much 
about technical knowledge as it  is about educating ourselves on the process of 
learning. To build a new  generation of innovative business leaders, 
unlearning curriculum is a business  imperative.

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