from the site:
The Kernel
 
 
Why all the hate for Wikipedia?
 
It calls itself ‘a work in progress’, yet from the start experts  scoffed 
at Wikipedia as a ridiculous endeavor. A decade on, Wikipedia has  managed 
to become a reasonably reliable source of  information.

 
 
 
Monday, 4  November 2013
 
 
 

At the time of writing, Wikipedia identifies 114,866 articles as  being 
incomplete and _in need of  expansion_ 
(http://en.wikipedia.org/wiki/Category:Articles_to_be_expanded) . Of the 999 
articles currently identified by 
Wikipedia as “_Vital Articles_ 
(http://en.wikipedia.org/wiki/Wikipedia:Vital_articles) ”  that any respectable 
encyclopedia should have, 285 are marked as “
Class-C” on  their quality scale, 85 are marked as “Start class”, and one 
article is marked  as a “Stub”, bringing the total number of articles ranking 
below a “B-class”  rating to just over one third. 
Beyond these statistics, we have anecdotal complaints of the “bullying” of 
 volunteer contributors, griping about the difficulty of the mark-up 
language  used to create articles, and the fact that celebrities and other 
public 
figures  must constantly monitor their pages to prevent unwanted and often 
fictional  updates to their profiles concerning their past histories, their 
love lives or  their genital size. Put it all together, and the whole 
Wikipedia project seems  to be little more than a garbage bin of false and 
incomplete information. 
The most recent chatter about Wikipedia, including a long article in the  
forthcoming issue of MIT Technology Review, points to the decline  of its 
population of active editors, which has been gradually decreasing since  2007. 
The number and length of articles on Wikipedia continues to grow, and with  
the media reporting anecdotal stories of editors feeling overworked and  
overburdened, the natural conclusion is that something must be terribly wrong  
with the entire system. 
In fact, the media has been reporting the demise of Wikipedia annually 
since  2007. The voices bleating the loudest have also tended to be the ones 
that have  been gunning for the death of Wikipedia since its genesis. The 
entire driving  concept behind Wikipedia rubs a certain set of academics, 
librarians and  industry professionals the wrong way. It is really no surprise, 
then, that the  derision of Wikipedia has become something of a sport over the 
past decade. 
But is it justified? 
What is Wikipedia trying to be?
Wikipedia is the iconic example of a system that works in practice but not 
in  theory. From the beginning, it was an ideological crusade: an attempt to 
 demonstrate that something real, profound, and important could be created 
by  volunteers acting purely out of the goodness of their own hearts, and 
with the  desire to create something for the benefit of humanity. 
And yet, from the beginning, experts scoffed at Wikipedia as a ridiculous  
endeavour. More than a decade later, despite all the gripes and groans,  
Wikipedia has managed to become a reasonably reliable source of information for 
 a reasonably large set of topics that it explores to a reasonable, if 
generally  introductory, depth. 
Much hay has been made over the unevenness of coverage across different 
topic  areas, but the fact remains that on a broad spectrum of subjects – from 
science  to literature to history – a student or novice reader can get the 
basics on  almost any topic he or she might want, and can usually get a list 
of references  for where to find more information. 
It should also be said that Wikipedia has never been envisioned as 
something  that would reach the status of “complete”. It has always been billed 
as 
a “work  in progress”, and its stated goal to “compile all human knowledge”
 is facetious:  everyone knows that human knowledge is constantly growing 
and expanding, so the  compilation of “all human knowledge” is not a 
benchmark that is attainable. 
It’s a marketing slogan, not an aspiration. 
As a tool for discovering how to find out more on any topic, Wikipedia is  
unequalled on the web. Even in those areas where it is considered 
incomplete, it  often provides at least basic definitions and information, as 
well as 
references  to further reading material that has been written by 
authoritative sources. 
This is how Wikipedia was always meant to be, by the way: a secondary 
source  of information that points to primary sources for further reading. One 
of 
the  most common criticisms of Wikipedia has been that students try to 
learn  everything on a topic simply by reading the Wikipedia article. But this 
has  always been nothing more than “user error”: it is not rightfully a 
criticism of  the Wikipedia project itself. 
A student doing research on _Queen Elizabeth I_ 
(http://en.wikipedia.org/wiki/Elizabeth_I_of_England)   can discover in the 
Wikipedia article that some 
historians have characterised  her as short-tempered and indecisive. A good 
student will note that this fact is  cited as coming from a book by Anne 
Somerset published in 2003, and will go to  the library and check out that 
book. A lazy student will cite Wikipedia and call  it a day. 
Like the famous Cliff’s Notes publication series, Wikipedia  can be abused 
by students who are lazy or sloppy. But that doesn’t mean that  either Cliff’
s Notes or Wikipedia are useless, bad or incomplete; it  only means that 
lazy people sometimes use them incorrectly. Neither one was ever  intended to 
be a primary or authoritative source of information. 
The perfect solution fallacy
In addition to the criticism of “lack of authority”, Wikipedia also is 
often  criticized for its lack of completeness. Indeed, as already mentioned, 
there  seem to be a great number of missing or incomplete articles in 
Wikipedia, even  as measured by their own standards. 
Yet a closer look at these “standards” may leave the casual observer to  
wonder what the fuss is all about. Consider, for example, some of the 
articles  on the “in need of expansion” list. 
The _List  of windmills in Anglesey_ 
(http://en.wikipedia.org/wiki/List_of_windmills_in_Anglesey)  is flagged as 
requiring expansion. Perhaps the  
deficiency of the article would be more obvious to an aficionado of Welsh  
windmills, but to the casual browsing observer the article is likely to appear  
to be as complete as necessary. How much detail is needed, really, in a list 
of  windmills? 
Similarly, the entry on the _stanza_ (http://en.wikipedia.org/wiki/Stanza)  
is identified as a “stub”,  which is Wikipedia’s term for an extremely 
short “starter” article that is in  need of fleshing out. Indeed, the article 
clocks in at less than 200 words, yet  one wonders exactly how much needs to 
be said about a term whose definition is  “a grouped set of lines within a 
poem”. 
Other articles appear to be designated as “in need of expansion” for 
purely  book-keeping or stylistic reasons. The section on coffee on the 
_Agriculture in  Brazil_ (http://en.wikipedia.org/wiki/Agriculture_in_Brazil)  
page 
is marked as incomplete, even though it contains a link to an  entire 
separate page on the topic of _coffee  production in Brazil_ 
(http://en.wikipedia.org/wiki/Coffee_production_in_Brazil) . Some articles 
contain a great deal of 
detail, but are  marked as needing improvement because they lack an 
introductory paragraph. 
The article on _Artificial Vagina_ 
(http://en.wikipedia.org/wiki/Artificial_vagina)  is  flagged as needing 
expansion due to its lack of inline 
citations. The  completeness of the information, however, seems difficult to 
contest. 
There is an entire list of articles for specific events in specific places 
on  specific years, for example: 1225 in Ireland, 1226 in Ireland, 1227 in 
Ireland,  and so on. Each of these exists as a separate page, and each page 
has some  content. That content, however, is minimal, thus each page is 
deemed  “incomplete”. 
Of course, these examples are cherry-picking some of the silliest examples. 
 None of this is meant to imply that there are not serious articles that 
suffer  from serious problems of incompleteness. It is, however, meant to 
raise an  important question. When critics cry that Wikipedia is “incomplete”, 
one has to  ask: what, exactly, would a complete Wikipedia look like? 
In the shade
A popular way to evaluate Wikipedia is to compare it with  
professionally-produce “classical” encyclopaedias, such as the Encyclopaedia  
Britannica. 
Indeed, there have been a number of studies that have made such  comparisons. 
The results have been inconclusive. In many cases, Encyclopedia  Britannica 
has been found to contain just as many inaccuracies as  Wikipedia. 
(If you are interested in investigating some of these studies further, a  
convenient list of them can be found in the Wikipedia article on _the 
reliability of  Wikipedia_ 
(http://en.wikipedia.org/wiki/Reliability_of_Wikipedia) 
.) 
Cross-cultural scrutiny, and other similar evaluations that might be  
described as falling under the umbrella of “political correctness”, are also  
often brought to bear on Wikipedia. A number of commentators have observed 
that  the editing population of the English-language version of Wikipedia is 
very  Western and very male, and the coverage of topics and point of view of 
many of  the articles reflects this fact. 
It is laudable that Wikipedia is trying to correct this problem by trying 
to  recruit editors with more diverse perspectives and areas of expertise. 
And this  policy sets a much higher standard for Wikipedia than that 
traditionally set for  publications like Britannica. 
In fact, there is plenty of evidence that the Wikipedia community of 
editors  already holds itself to a much higher standard than traditional 
encyclopaedias  in this regard. The Wikipedia article on _Comics_ 
(http://en.wikipedia.org/wiki/Comics) , for example, is given a  lowly C-class 
quality rating 
by the Wikipedia community, with a great deal of  discussion over whether it 
contains too much Western bias, and what historical  and cross-cultural art 
forms should fall under the term “comic”. 
All of this debate rages, despite the fact that the article itself already  
contains special sections discussing American and English comics, 
Franco-Belgian  comics and Japanese comics. The last section even contains a 
link to 
a separate  4,000+ word article on the history of manga. 
The Britannica entry on Graphic Novels, on the other hand, mentions  manga 
once, in passing, as an example of graphic novels in “other cultures”. 
This is why it is particularly misleading when experts in a particular 
field  target a specific article within their area of expertise, and nit-pick 
the  completeness based on their own extremely in-depth knowledge. 
How can the article on _Trinitarianism_ 
(http://en.wikipedia.org/wiki/Trinitarianism)  possibly  not mention the epic 
debate between John Calvin and 
Michael Servetus? Why does  the article on _testing  procedures for 
bioplastic_ (http://en.wikipedia.org/wiki/Bioplastic#Testing_procedures)  
materials 
not mention testing method ASTM D5511,  which tests for anaerobic 
biodegradation within a device called a high-solids  anaerobic digestion unit? 
Why doesn’t the article on _gnosticism_ 
(http://en.wikipedia.org/wiki/Gnosticism)  discuss the  contrast between the 
rejection of the world by 
so-called “negative gnostic  philosophy” and the embracing of material 
experience 
by “positive  gnosticism”? 
The fact is that no encyclopedia has ever been held to that standard of  
perfection. No encyclopedia has ever been deemed “incomplete” because it 
failed  to satisfy the details of every expert in every field. Print 
encyclopedias have  always needed to find a place to draw the line for 
completeness. 
The big difference with Wikipedia is simply that a community of volunteers  
gets to decide where the line is, instead of a board or a steering 
committee,  and that Wikipedia is always a work in progress that is continually 
 
improving. 
What can you expect?
There are real limitations in Wikipedia. There are some areas where the  
information is truly lacking, and the fault for this lies in the problem of  
volunteer participation. The thoroughness of the content in Wikipedia 
articles  is a perfect reflection of the topics that are appealing to the types 
of 
people  who participate in online collaboration projects. 
Wikipedia is trying to fix this. But short of offering to pay experts to  
write “authoritative articles”, these efforts are almost certain to fail. 
The  problem isn’t the difficulty of the user interface. The problem isn’t 
that the  rules for writing and editing are too complicated. The problem isn’t 
that  existing editors are “mean” to newcomers. All of these observations 
have been  offered as “reasons” for the lack of new articles on missing 
topic areas. 
The real problem is simply self-selection: the articles that are most  
complete are the ones of interest to the sorts of people who like tinkering  
around and making stuff on the internet. That is a particular personality type, 
 or at least it is a set of personality types. As a result, some topics 
will be  over-represented and some under-represented. 
This should come as no surprise. 
Wikipedia has been an experiment in ideology: the idea that something 
robust  and functional could be built by a large population on a purely 
volunteer 
basis.  This is _the  philosophy behind the Star Trek economy_ 
(http://www.kernelmag.com/features/report/4849/a-guide-to-star-trek-economics/) 
, in 
which nobody is paid  but starships are built because individuals simply have a 
desire to better the  human condition. 
What does the actual implementation of Wikipedia teach us about Star  
Trek-style economics? It teaches us that the Enterprise would never be built,  
because five million people would volunteer to design the layout of the 
bridge,  and nobody would volunteer to build the toilets. 
Is Wikipedia dying?
Luckily, Wikipedia does not need to navigate between the stars. After more  
than a decade of watching the growth of Wikipedia on the internet, we have  
learned something about its limitation. We have learned that we can turn to 
it  for some topics, but not others. We have learned a broader lesson about 
the  limitations of a volunteer army of workers. 
But do not listen to the hype and the puffery about Wikipedia dying. It 
will  continue to grow, because human knowledge is always growing. It will 
continue to  refine and improve itself. Who knows? Some day some geeky, techy 
expert in the  history of sub-Saharan African cultures may even spend the time 
to fill in some  of the gaps in the coverage that Wikipedia provides. 
But whether that happens or not, Wikipedia will continue to be a good,  
reliable source of information on many, many topics for a great number of 
people  for many years to come.

-- 
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Centroids: The Center of the Radical Centrist Community 
<[email protected]>
Google Group: http://groups.google.com/group/RadicalCentrism
Radical Centrism website and blog: http://RadicalCentrism.org

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