Tech Crunch
 
A Cambrian Explosion In AI Is Coming
 
Posted yesterday by _Dag  Kittlaus_ 
(http://techcrunch.com/contributor/dag-kittlaus/)  (_@Dagk_ 
(https://twitter.com/Dagk) )


 
 
Editor’s note: Dag Kittlaus is co-founder and CEO  of _Viv_ 
(http://www.viv.ai/) , which attempts to  simplify the world by providing an 
intelligent 
interface to everything.  Previously, he was co-founder and CEO of Siri.  
 
You can call it a Virtual Personal Assistant, an Intelligent Agent, an  
Intelligent Interface or whatever you wish. We call it inevitable. 
The Missing Piece
The era of the assistant that began with Siri will eventually dominate the  
way people interact with mobile devices, computers, cars, wearables, 
appliances  and every other piece of technology that requires complex 
human-machine  interaction. Nearly all of the large Internet players have now 
launched 
or are  working on some effort to win this next-generation paradigm and it’s 
the  earliest of days. 
Despite the massive uptake of assistants spurred by Apple’s Siri, Google 
Now,  and Microsoft Cortana, the market and technologies for this paradigm 
remain in  their adolescence. Siri was the first chapter in a much longer, 
larger story  that reminds me of the original iPhone launch in 2007. 
Both Siri’s launch and the original iPhone launch featured slick and  
intuitive new interfaces that improved upon the basic form and function of an  
already ubiquitous personal technology. Both set new bars for simplicity, and  
enhanced the way hundreds of millions of people interact with technology. 
But only one of them quickly made the move to catalyze the creativity of 
the  world and create an entirely new, multibillion-dollar ecosystem that 
continues  to grow over half a decade later. The move of course was the opening 
up — the  democratization of mobile applications to third parties, and the 
creation  of the App Store. 
That dynamic is precisely the missing piece of the puzzle that will 
transform  today’s useful but limited versions of AI into a ubiquitous and 
everyday 
 presence in our lives. A cambrian explosion is coming. 
The Next Paradigm
Hollywood has been inspired by the simplicity of this paradigm for decades. 
 However, today’s Web and app ecosystems haven’t changed substantially 
since  their inception, offering too many options and too much manual work for 
a user  to achieve a given task. 
However, done properly, this emerging conversational paradigm enables a new 
 fluidity for achieving tasks in the digital realm. Such an interface 
requires no  user manual, makes short work of complex tasks via simple 
conversational  commands and, once it gets to know you, makes obsolete many of 
the 
most tedious  aspects of using the apps, sites and services of today. What if 
you didn’t have  to: register and form-fill; continuously express your 
preferences; navigate new  interfaces with every new app; and the biggest one 
of 
them all, discover and  navigate each single-purpose app or service at a 
time? 
Let me repeat the last one. 
When you can use AI as a conduit, as an orchestrating mechanism to the 
world  of information and services, you find yourself in a place where services 
don’t  need to be discovered by an app store or search engine. It’s a new 
space where  users will no longer be required to navigate each individual 
application or  service to find and do what they want. Rather they move 
effortlessly from one  need to the next with thousands of services competing 
and 
cooperating to  accomplish their desires and tasks simply by expressing their 
desires. Just by  asking. 
Need a babysitter tomorrow night in a jam? Just ask your assistant to find  
one and it will immediately present you with a near complete set of 
personalized  options: it already knows where you live, knows how many kids you 
have and their  ages, knows which of the babysitting services has the highest 
reputation and  which ones cover your geographic area. You didn’t need to 
search and discover a  babysitting app, download it, register for it, enter 
your location and dates you  are requesting and so on. 
This is a far simpler world where your desires drive the ecosystem of  
services to action on your behalf. This paradigm becomes even more useful when  
you start to think about the emerging market for the Internet of Things, 
where  many devices you will interact with require a completely eyes-free or 
hands-free  interface. Commands replace controls and an entirely new OS for 
integrating  disparate devices, services and experiences emerges. 
The Ultimate Market
So as this described world of an “open” intelligent interface scales what  
does it ultimately manifest itself as?  A massive marketplace. 
Remember, this is a system that is orchestrating and serving up your goals  
and sub-tasks to thousands of services that compete and cooperate to 
accomplish  things for you. And as a platform emerges that is capable of 
utilizing 
 contextual signals, personal preferences and the simplest of interaction 
models,  this becomes a magical combination that unlocks entirely new 
opportunities for  participating services and applications. A hereto-unrealized 
commerce space I  call the “referral economy.” 
A great example of this is to imagine the opportunity presented to a whole  
range of services at the moment a user on a matchmaking service confirms a 
date.  According to my friend and CEO of Match.com Sam Yagan, this happens 
roughly  50,000 times per day on his service alone. In today’s Internet, upon 
completing  your date reservation, you may find a link that says, “send a 
gift” or some  other relevant follow-on action. This immediately punches you 
out to a different  service that shares a small cut of any business acquired 
via that link. 
Of course, from a user’s perspective, this is not seamless because they 
need  to start over and enter all of the contextual information still locked in 
the  dating site. Such is today's typical affiliate program model… and it’
s a sliver  of what could have been from a revenue and usefulness 
standpoint. 
At this contextual “just arranged a date” moment lies an opportunity to  
intelligently prompt if the user would like to see what is going on Friday 
night  in the area, get tickets, book dinner reservations, send an Uber to 
pick them up  or send flowers to the table. Incremental revenue nirvana. 
Some improvements in this realm are coming in the form of things like “deep 
 linking” and potentially Apple’s forthcoming “App extensions” which act 
like an  IFTTT-like mechanism for linking a few simple capabilities or 
passing on some  basic user credentials. These help but remain incremental 
scaffolding built on  top of an aging infrastructure. 
As AI reaches scale as a utility-like cloud service empowering developers 
and  enterprises to create magical experiences, we may see a seismic shift of 
online  advertising revenue away from search engine discovery marketplaces 
such as  AdWords. This could lead to more of a consumption-based transaction 
model where  certain types of brands big and small fight to be the best 
sources of  full-service, programmatic data and services where the customer 
only pays when a  user consumes their service. The programmable web finally 
arrives and the long  rumored CPA (Cost Per Action) model goes mainstream. 
The Ultimate Promise
The unlocking of AI ultimately allows this Cambrian Explosion to finally 
find  the light of day and enables a dynamic new world to emerge. As your 
trusted  assistant becomes more and more capable as thousands of developers 
join 
the  marketplace, it brings scale and breadth to something that AI has 
aspired to for  decades. It scales usefulness.

-- 
-- 
Centroids: The Center of the Radical Centrist Community 
<[email protected]>
Google Group: http://groups.google.com/group/RadicalCentrism
Radical Centrism website and blog: http://RadicalCentrism.org

--- 
You received this message because you are subscribed to the Google Groups 
"Centroids: The Center of the Radical Centrist Community" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to [email protected].
For more options, visit https://groups.google.com/d/optout.
  • [RC] A ... BILROJ via Centroids: The Center of the Radical Centrist Community
    • Re... Dr. Ernie Prabhakar

Reply via email to