God Is Not The Only One Watching Over Your Church's Website
Adam Tanner ("Forbes," July 28, 2014)
The other day I was having dinner with an Anglican priest when the topic of
Internet privacy came up. As we discussed how websites often allow
third-parties to track their visitors, he wondered whether his own church let
companies such as Facebook or Google know who visits the site by allowing them
to place bits of tracking data called cookies on their computers and
phones.
Traditionally, of course, clergy try to maintain anonymity for parishioners
who come to them on a one to one basis. I thought of the 1953 Hitchcock
film “I Confess” with Montgomery Clift in which a Catholic priest holds his
silence even after he takes confession from a man who tells him that he
committed a murder.
The priest asked if I might check his website and see if it contained
third-party trackers. So I pointed the Disconnect.me browser at his site and
found embedded code from ten trackers, about half of which are related to
Google.
A church web site is no confessional, to be sure, and the use of cookies
and data gathering has become standard across the Internet. Typically,
companies use insights gained from tracking cookies to target advertising
(Forbes
has more than 100 trackers on the page you’re reading now) or monitor
social sharing. Oftentimes the targeting is done elsewhere as the cookie
follows your browsing. If you visit a certain religious site a lot, you might
get
ads for Christian music or Judaica, for example, on other sites you’re
browsing. The local church leader I spoke with was quite surprised and
somewhat concerned since he was not aware how the practice could impact his
parishioners. He thought that, giving the sensitivity of religion, churches
might
be one area of the Internet where its leaders should give especially deep
thought into how they gather data.
I then checked a series of other religious sites to see if they had
embraced the now common practice of allowing third-party tracking. Central
Synagogue in Manhattan had eight trackers, including ones from Facebook,
Google,
and AddThis, a social sharing widget which says it tracks users across more
than 14 million websites. The website of the Protestant Reformed Churches
in America had seven trackers.
Data tracking, it turns out, is a pantheistic, borderless phenomenon. The
webpage for the Jama Masjid mosque a 17th century shrine in Delhi, India,
showed 14 trackers. The holiest shrine in Islam, the Masjim al-Haram in
Mecca, Saudi Arabia, had four trackers, including one from Google.
The Dalai Lama’s website, which gives India as its contact address,
contained a tracker for AddThis. Fo Guang Shan Hsi Lai Temple, a Buddhist
temple
in Hacienda Heights, Calif., had just two trackers, one from Google and the
other from Adobe.
Which is the worst offender? One would think it would be the Mormons, since
the Church of Jesus Christ of Latter-Day Saints has underwritten a global
effort to harvest genealogical history for every race and creed, with 3
billion names stored at FamilySearch.org. Yet Disconnect.me shows a mere nine
trackers on the Church’s main web portal. Nope, the worst offender is the
Church of Scientology, which had 47 or 48 trackers (the number differed over
two days), the most of the religious sites I checked.
“It does seem invasive of personal privacy,” said Scott Thumma, a
professor of the sociology of religion at Hartford Seminary. “I am absolutely
certain that very few religious leaders know their sites have this form of
tracking… nor do most small secular businesses. They barely comprehend the
basics and haven’t even considered tracking technology or the ethical
implications of these features with their members.”
Scott Allan, chief marketing officer at AddThis, says that its cookies only
gather data that is non-personally identifiable. “We present data from
each site back to the publisher to help them understand the content engagement
trends on their site, such as how many times an article was shared. They’
re not designed to understand religious affiliation.”
AddThis recently ruffled some feathers however when it disclosed an
experiment it had run from February to mid-July by using a new tracking
technique
called “canvas fingerprinting” as an alternative to placing cookies,
which some users block or frequently erase. “The test was completed, the code
has been disabled, and this data was never used for personalization or
targeted advertising,” wrote AddThis Vice President Rich LaBarca in a company
blog this week. “Moving forward, we’re going to change the way we run tests,
and we’ll provide you with more information about the tests before we
activate them.”
I did find one Roman church with a few followers which did not allow any
outside parties to put trackers on their website. That site is Vatican.va.
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