Advice from the experts please…

I am living overseas (in Ethiopia), and received a consignment of items,
including my much loved SB Touch and Radio. 

I have set up them up, but experiencing some issues with the Radio
connecting to the LMS which is being run on the Touch, which has an
attached USB hard drive (with approx.. 13k tracks).  

If I refer to Advanced Settings/Diagnostics/Server – both show that they
are connected to www.mysqueezebox – however If I refer online, the
status of the Radio is “connected”, but the Touch is “unconnected”. 

There are sometimes issues here with internet, i.e. you need to use a
VPN to connect to some websites, but I seem to be able to access
www.mysqueezebox with or without the VPN so don’t think that is the
issue. Could there be something I need to do to the network settings on
www.mysqueezebox ? I noted on other threads that there had been some
problems recently with the SB servers so not sure if that might be
affecting me? 

Apologies if there is a simple solution to this that I have overlooked!
It’s been a while since I had to do any meaningful “maintenance” to
either the Touch or the Radio! 

Cheers


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