I don't know about streamed HTTP, but I believe your first paragraph is
correct (based on conversations with heroku this week). After the 30s
timeout heroku will return a timeout to the client and then start passing
your process more requests, even though it's still processing the previous
one...



Iain



On 6 December 2012 15:17, Pat Allan <[email protected]> wrote:

> My understanding (and perhaps Glenn, Brett or others from Heroku can chime
> in here to clarify) is that once a request hits 30 seconds, Heroku sends
> back a H12 exception page to the client (read: browser). I'm somewhat sure
> it does not terminate the request though, which continues to do its thing,
> just the response is ignored.
>
> The one exception to this is streamed HTTP responses, which need to send
> data within the first 30 seconds, and then more data within a rolling 55
> second window.
>
> https://devcenter.heroku.com/articles/request-timeout#longpolling-and-streaming-responses
>
> --
> Pat
>
>
> On 06/12/2012, at 3:09 PM, Ben Taylor wrote:
>
> > Does Heroku forcefully timeout requests that go beyond 30 seconds?
> >
> > I've had success using Unicorn and changing my timeout time to be 60+
> seconds (hack to avoid switching to direct-to-s3 uploads).
> >
> >  - Ben
> >
> > On Thursday, 6 December 2012 at 3:00 PM, Iain Beeston wrote:
> >
> >> Thanks Pat. Heroku also suggested we use rack-timeout. I hadn't thought
> about using the stacktrace to track down the cause of the problem though,
> good idea!
> >>
> >>
> >>
> >> Iain
> >>
> >>
> >>
> >> On 6 December 2012 14:25, Pat Allan <[email protected]> wrote:
> >>> One thing I've found tremendously helpful for increasing awareness of
> timeouts - and then hunting down the cause - is rack-timeout. It'll ensure
> those timeouts get raised as exceptions (and thus, you get stack traces,
> and I think New Relic gets visibility too).
> >>>
> >>> https://github.com/kch/rack-timeout
> >>>
> >>> If you do change the default time limit (15 seconds), make sure you
> keep it below 30 seconds when on Heroku (as that's when they'll consider a
> request has timed out).
> >>>
> >>> --
> >>> Pat
> >>>
> >>> On 06/12/2012, at 2:17 PM, Iain Beeston wrote:
> >>>
> >>> > Thanks Chris. We're not using papertrail but we are using
> logentries, which I believe has similar features. There's really nothing to
> go on in the logs other than where the timeouts are happening (we've
> increased the amount of logging but it hasn't helped us find the problem
> yet). Rather than rely on the logs for monitoring the app we use pingdom to
> hit the site periodically, but the end result is similar.
> >>> >
> >>> >
> >>> >
> >>> > Iain
> >>> >
> >>> >
> >>> >
> >>> > On 6 December 2012 13:46, Chris Aitchison <[email protected]>
> wrote:
> >>> > Add the Papertrail add-on to your app and you'll have a lot more
> logging information to work with. It can even send you an email when a log
> entry that matches a particular regex occurs, which sounds like it could be
> helpful here (assuming the logs indicate some sort of issue). And it could
> be free.
> >>> >
> >>> > Without more information, it would only be a guess to whether the
> issue lies in Heroku or the app code. If you only have one dyno, it will
> sleep after a few minutes of inaction, but I get the impression you are
> running more than one dyno so this shouldn't happen - and besides, the
> single dyno is still supposed to wake up.
> >>> >
> >>> > I think the log data is vital, even if you have to crank up the
> logging level until you find the culprit.
> >>> >
> >>> > Chris
> >>> >
> >>> >
> >>> >
> >>> >
> >>> > On 06/12/2012, at 13:03, Iain Beeston <[email protected]>
> wrote:
> >>> >
> >>> >> Lately we've had problems with the web-server processes in our
> rails 3.1 app intermittently stop responding. We haven't been able to work
> out why (no exceptions, high cpu or memory usage or networking calls) - it
> just seems like every few days one them just randomly hangs and never
> recovers. The process is still there, but not responding to requests and
> everything sent to it times out. We're using heroku so our logging options
> are limited.
> >>> >>
> >>> >> So, I was wondering - what do people use to keep their servers
> responsive? (Especially on "hands-off" platforms like heroku) How common is
> it to routinely restart processes? (Sounds like the wrong solution to me,
> but some people recommend it)
> >>> >>
> >>> >>
> >>> >> Iain Beeston
> >>> >>
> >>> >>
> >>> >> --
> >>> >> You received this message because you are subscribed to the Google
> Groups "Ruby or Rails Oceania" group.
> >>> >> To post to this group, send email to [email protected]
> .
> >>> >> To unsubscribe from this group, send email to
> [email protected].
> >>> >> For more options, visit this group at
> http://groups.google.com/group/rails-oceania?hl=en.
> >>> >
> >>> > --
> >>> > You received this message because you are subscribed to the Google
> Groups "Ruby or Rails Oceania" group.
> >>> > To post to this group, send email to [email protected].
> >>> > To unsubscribe from this group, send email to
> [email protected].
> >>> > For more options, visit this group at
> http://groups.google.com/group/rails-oceania?hl=en.
> >>> >
> >>> >
> >>> > --
> >>> > You received this message because you are subscribed to the Google
> Groups "Ruby or Rails Oceania" group.
> >>> > To post to this group, send email to [email protected].
> >>> > To unsubscribe from this group, send email to
> [email protected].
> >>> > For more options, visit this group at
> http://groups.google.com/group/rails-oceania?hl=en.
> >>>
> >>>
> >>>
> >>> --
> >>> You received this message because you are subscribed to the Google
> Groups "Ruby or Rails Oceania" group.
> >>> To post to this group, send email to [email protected].
> >>> To unsubscribe from this group, send email to
> [email protected].
> >>> For more options, visit this group at
> http://groups.google.com/group/rails-oceania?hl=en.
> >>>
> >>
> >>
> >> --
> >> You received this message because you are subscribed to the Google
> Groups "Ruby or Rails Oceania" group.
> >> To post to this group, send email to [email protected].
> >> To unsubscribe from this group, send email to
> [email protected].
> >> For more options, visit this group at
> http://groups.google.com/group/rails-oceania?hl=en.
> >
> >
> > --
> > You received this message because you are subscribed to the Google
> Groups "Ruby or Rails Oceania" group.
> > To post to this group, send email to [email protected].
> > To unsubscribe from this group, send email to
> [email protected].
> > For more options, visit this group at
> http://groups.google.com/group/rails-oceania?hl=en.
>
>
>
> --
> You received this message because you are subscribed to the Google Groups
> "Ruby or Rails Oceania" group.
> To post to this group, send email to [email protected].
> To unsubscribe from this group, send email to
> [email protected].
> For more options, visit this group at
> http://groups.google.com/group/rails-oceania?hl=en.
>
>

-- 
You received this message because you are subscribed to the Google Groups "Ruby 
or Rails Oceania" group.
To post to this group, send email to [email protected].
To unsubscribe from this group, send email to 
[email protected].
For more options, visit this group at 
http://groups.google.com/group/rails-oceania?hl=en.

Reply via email to