----- Original Message ----- 
From: "Travis Fraser" <[EMAIL PROTECTED]>

> > I have not been able to establish a connection to the razor servers
since
> > Dec 29 13:35:57 (PDT).  I am seeing "Unable to connect to
> > wonder.cloudmark.com:2703; Reason: Connection refused" in my razor logs
on
> > all three of my servers.  Anyone else having success connecting to any
of
> > the razor servers?
> I have been using razor just fine as of late. I am using razor-2.67.

I am also using Razor Agents 2.67, protocol version 3.  What servers are you
hitting?  I have been using Razor for a couple of years, but suddenly today
at around 1:30pm (PDT) all three servers were unable to access razor
servers.  The servers that are currently listed in my
"servers.catalogue.lst" are:

wonder.cloudmark.com
thrill.cloudmark.com
pride.cloudmark.com

I did a /root/.razor/rm -f * and successfully re-registered:
=====
razor-admin -register
Register successful.  Identity stored in /root/.razor/identity-rupyIP63Yo
=====

Since I call SpamAssassin via amavisd-new, I copied the files into the
/var/amavis/.root directory.  However, here is what I am seeing in my logs
at log-level 14:
=====
Dec 30 03:14:36.263082 check[20876]: [ 2] [bootup] Logging initiated
LogDebugLevel=14 to file:/var/amavis/.razor/razor-agent.log
Dec 30 03:14:36.265047 check[20876]: [ 5] computed
razorhome=/var/amavis/.razor, conf=/var/amavis/.razor/razor-agent.conf,
ident=/var/amavis/.razor/identity-rupyIP63Yo
Dec 30 03:14:36.266463 check[20876]: [ 8] Client supported_engines: 4 8
Dec 30 03:14:36.279677 check[20876]: [ 8]  prep_mail done: mail 1
headers=1280, mime0=4415, mime1=29553
Dec 30 03:14:36.285887 check[20876]: [14] prepared objs:
 ARRAY - ARRAY(0xc101b00),1 items
    HASH - HASH(0xc398734),4 keys
        headers => SCALAR - SCALAR(0xc0ff384)
            [length=1280] Return-Path: <[EMAIL PROTECTED]>
        id => 1
        orig_mail => SCALAR - SCALAR(0x9a1d4d8)
            [length=35366] Return-Path: <[EMAIL PROTECTED]>
        p => ARRAY - ARRAY(0xc396e00),2 items
            HASH - HASH(0xc396344),2 keys
                body => SCALAR - SCALAR(0xc39a228)
                    [length=4415] X-Razor2-Agent: Razor-Agents v2.67
                id => 1.0
            HASH - HASH(0xc399db4),2 keys
                body => SCALAR - SCALAR(0xf6926584)
                    [length=29553] X-Razor2-Agent: Razor-Agents v2.67
                id => 1.1
Dec 30 03:14:36.287564 check[20876]: [ 5] read_file: 1 items read from
/var/amavis/.razor/servers.discovery.lst
Dec 30 03:14:36.288356 check[20876]: [11] Read 1 from server listfile:
/var/amavis/.razor/servers.discovery.lst
Dec 30 03:14:36.289641 check[20876]: [ 5] read_file: 2 items read from
/var/amavis/.razor/servers.nomination.lst
Dec 30 03:14:36.290464 check[20876]: [11] Read 2 from server listfile:
/var/amavis/.razor/servers.nomination.lst
Dec 30 03:14:36.291924 check[20876]: [ 5] read_file: 3 items read from
/var/amavis/.razor/servers.catalogue.lst
Dec 30 03:14:36.292848 check[20876]: [11] Read 3 from server listfile:
/var/amavis/.razor/servers.catalogue.lst
Dec 30 03:14:36.294597 check[20876]: [ 9] Assigning defaults to
joy.cloudmark.com
Dec 30 03:14:36.295862 check[20876]: [ 9] Assigning defaults to
folly.cloudmark.com
Dec 30 03:14:36.297185 check[20876]: [ 9] Assigning defaults to
pride.cloudmark.com
Dec 30 03:14:36.298452 check[20876]: [ 9] Assigning defaults to
wonder.cloudmark.com
Dec 30 03:14:36.299710 check[20876]: [ 9] Assigning defaults to
thrill.cloudmark.com
Dec 30 03:14:36.303887 check[20876]: [ 5] read_file: 12 items read from
/var/amavis/.razor/server.joy.cloudmark.com.conf
Dec 30 03:14:36.307250 check[20876]: [ 5] read_file: 12 items read from
/var/amavis/.razor/server.joy.cloudmark.com.conf
Dec 30 03:14:36.308368 check[20876]: [ 5] 147716 seconds before closest
server discovery
Dec 30 03:14:36.309347 check[20876]: [ 6] pride.cloudmark.com is a
Unknown-Type:  Server srl -1; computed min_cf=0, Server se: D8
Dec 30 03:14:36.310423 check[20876]: [ 8] Computed supported_engines: 4 8
Dec 30 03:14:36.311078 check[20876]: [11] No bootstrap_discovery (DNS)
recently, not recording .lst files
Dec 30 03:14:36.311679 check[20876]: [ 8] Using next closest server
pride.cloudmark.com:2703, cached info srl -1
Dec 30 03:14:36.313006 check[20876]: [ 8] mail 1 Subject: Fw: Bonus New
Releases Alert: The Bourne Supremacy, Van Helsi
Dec 30 03:14:36.322505 check[20876]: [ 6] preproc: mail 1.0 went from 4415
bytes to 4111
Dec 30 03:14:36.410547 check[20876]: [ 6] preproc: mail 1.1 went from 29553
bytes to 27213
Dec 30 03:14:36.411694 check[20876]: [ 6] computing sigs for mail 1.0, len
4111
Dec 30 03:14:36.419181 check[20876]: [11] engine 4 computing on 4111,
sig=d-m-sGfd8m2-fkVEuhUF46DlgBYA
Dec 30 03:14:36.426959 check[20876]: [ 6] Engine (8) didn't produce a
signature for mail 1.0
Dec 30 03:14:36.428302 check[20876]: [ 6] computing sigs for mail 1.1, len
6483
Dec 30 03:14:36.436818 check[20876]: [11] engine 4 computing on 6483,
sig=Zhv-Gzgu6toW3CJqJZ3uOZ9FpKkA
Dec 30 03:14:36.537402 check[20876]: [14] computed sigs for obj:
 HASH - HASH(0xc398734),5 keys
    ep4 => 7542-10
    headers => SCALAR - SCALAR(0xc0ff384)
        [length=1280] Return-Path: <[EMAIL PROTECTED]>
    id => 1
    orig_mail => SCALAR - SCALAR(0x9a1d4d8)
        [length=35366] Return-Path: <[EMAIL PROTECTED]>
    p => ARRAY - ARRAY(0xc396e00),2 items
        HASH - HASH(0xc396344),5 keys
            body => SCALAR - SCALAR(0xc39a228)
                [length=4415] X-Razor2-Agent: Razor-Agents v2.67
            cleaned => SCALAR - SCALAR(0xc0fd0ac)
                [length=4111] DVD SPECIAL OFFERSTest...
            cleaned_vr8 => SCALAR - SCALAR(0xbe07824)
                [length=4111] DVD SPECIAL OFFERSTest...
            e4 => d-m-sGfd8m2-fkVEuhUF46DlgBYA
            id => 1.0
        HASH - HASH(0xc399db4),6 keys
            body => SCALAR - SCALAR(0xf6926584)
                [length=29553] X-Razor2-Agent: Razor-Agents v2.67
            cleaned => SCALAR - SCALAR(0xc398a88)
                [length=6483]
            cleaned_vr8 => SCALAR - SCALAR(0xa59f080)
                [length=27213] <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0
Transi
            e4 => Zhv-Gzgu6toW3CJqJZ3uOZ9FpKkA
            e8 => ARRAY - ARRAY(0x988d5d4),2 items
                Dwo_rtqgyjoA
                yTNq8EkdyjoA
            id => 1.1
Dec 30 03:14:36.539578 check[20876]: [ 6] skipping whitelist file (empty?):
/var/amavis/.razor/razor-whitelist
Dec 30 03:14:36.540396 check[20876]: [ 5] Connecting to pride.cloudmark.com
...
Dec 30 03:14:36.650287 check[20876]: [ 8] Connection established
Dec 30 03:14:36.651137 check[20876]: [ 4] pride.cloudmark.com >> 36 server
greeting: sn=C&srl=5050&a=l&a=cg&ep4=7542-10
Dec 30 03:14:36.653648 check[20876]: [ 4] pride.cloudmark.com << 25
Dec 30 03:14:36.654220 check[20876]: [ 6] cn=razor-agents&cv=2.67
Dec 30 03:14:36.655693 check[20876]: [ 4] pride.cloudmark.com << 14
Dec 30 03:14:36.656241 check[20876]: [ 6] a=g&pm=state
=====

And when I start amavisd-new in debug mode, I see:
=====
debug: Razor2 is available
debug: entering helper-app run mode
 Razor-Log: read_file: 17 items read from
/var/amavis/.razor/razor-agent.conf
 Razor-Log: Found razorhome: /var/amavis/.razor
Dec 30 02:35:54.071107 check[20550]: [ 2] [bootup] Logging initiated
LogDebugLevel=9 to stdout
Dec 30 02:35:54.074120 check[20550]: [ 5] computed
razorhome=/var/amavis/.razor, conf=/var/amavis/.razor/razor-agent.conf,
ident=/var/amavis/.razor/identity-rupyIP63Yo
Dec 30 02:35:54.075956 check[20550]: [ 8] Client supported_engines: 4 8
Dec 30 02:35:54.078823 check[20550]: [ 8]  prep_mail done: mail 1
headers=102, mime0=1376
Dec 30 02:35:54.081159 check[20550]: [ 5] read_file: 1 items read from
/var/amavis/.razor/servers.discovery.lst
Dec 30 02:35:54.083572 check[20550]: [ 5] read_file: 2 items read from
/var/amavis/.razor/servers.nomination.lst
Dec 30 02:35:54.086000 check[20550]: [ 5] read_file: 3 items read from
/var/amavis/.razor/servers.catalogue.lst
Dec 30 02:35:54.088749 check[20550]: [ 9] Assigning defaults to
folly.cloudmark.com
Dec 30 02:35:54.090700 check[20550]: [ 9] Assigning defaults to
joy.cloudmark.com
Dec 30 02:35:54.092594 check[20550]: [ 9] Assigning defaults to
wonder.cloudmark.com
Dec 30 02:35:54.094368 check[20550]: [ 9] Assigning defaults to
pride.cloudmark.com
Dec 30 02:35:54.096234 check[20550]: [ 9] Assigning defaults to
thrill.cloudmark.com
Dec 30 02:35:54.101966 check[20550]: [ 5] read_file: 12 items read from
/var/amavis/.razor/server.folly.cloudmark.com.conf
Dec 30 02:35:54.106030 check[20550]: [ 5] read_file: 12 items read from
/var/amavis/.razor/server.folly.cloudmark.com.conf
Dec 30 02:35:54.110769 check[20550]: [ 5] read_file: 16 items read from
/var/amavis/.razor/server.thrill.cloudmark.com.conf
Dec 30 02:35:54.115477 check[20550]: [ 5] read_file: 16 items read from
/var/amavis/.razor/server.thrill.cloudmark.com.conf
Dec 30 02:35:54.120125 check[20550]: [ 5] read_file: 16 items read from
/var/amavis/.razor/server.wonder.cloudmark.com.conf
Dec 30 02:35:54.124783 check[20550]: [ 5] read_file: 16 items read from
/var/amavis/.razor/server.wonder.cloudmark.com.conf
Dec 30 02:35:54.129461 check[20550]: [ 5] read_file: 16 items read from
/var/amavis/.razor/server.pride.cloudmark.com.conf
Dec 30 02:35:54.134087 check[20550]: [ 5] read_file: 16 items read from
/var/amavis/.razor/server.pride.cloudmark.com.conf
Dec 30 02:35:54.135741 check[20550]: [ 5] server discovery overdue by
1280039 seconds
Dec 30 02:35:54.137125 check[20550]: [ 8] already have 1 discovery servers
Dec 30 02:35:54.138338 check[20550]: [ 8] Checking with Razor Discovery
Server 66.151.150.12
Dec 30 02:35:54.139752 check[20550]: [ 6] No port specified, using 2703
Dec 30 02:35:54.140849 check[20550]: [ 5] Connecting to 66.151.150.12 ...
Dec 30 02:35:54.231925 check[20550]: [ 8] Connection established
Dec 30 02:35:54.233389 check[20550]: [ 4] 66.151.150.12 >> 35 server
greeting: sn=D&srl=465&a=l&a=cg&ep4=7542-10
Dec 30 02:35:54.235354 check[20550]: [ 4] 66.151.150.12 << 12
Dec 30 02:35:54.236443 check[20550]: [ 6] a=g&pm=csl
Dec 30 02:35:54.283668 check[20550]: [ 4] 66.151.150.12 >> 76
Dec 30 02:35:54.284785 check[20550]: [ 6] response to sent.1
-csl=?
wonder.cloudmark.com
thrill.cloudmark.com
pride.cloudmark.com
.
Dec 30 02:35:54.286819 check[20550]: [ 8] Discovery Server 66.151.150.12
replying with csl=wonder.cloudmark.com
Dec 30 02:35:54.287948 check[20550]: [ 8] Discovery Server 66.151.150.12
replying with csl=thrill.cloudmark.com
Dec 30 02:35:54.289023 check[20550]: [ 8] Discovery Server 66.151.150.12
replying with csl=pride.cloudmark.com
Dec 30 02:35:54.290613 check[20550]: [ 4] 66.151.150.12 << 12
Dec 30 02:35:54.291659 check[20550]: [ 6] a=g&pm=nsl
Dec 30 02:35:54.346202 check[20550]: [ 4] 66.151.150.12 >> 51
Dec 30 02:35:54.347367 check[20550]: [ 6] response to sent.2
-nsl=?
joy.cloudmark.com
folly.cloudmark.com
.
Dec 30 02:35:54.349020 check[20550]: [ 8] Discovery Server 66.151.150.12
replying with nsl=joy.cloudmark.com
Dec 30 02:35:54.350151 check[20550]: [ 8] Discovery Server 66.151.150.12
replying with nsl=folly.cloudmark.com
Dec 30 02:35:54.352637 check[20550]: [ 5] writeservers skipping .lst file:
/var/amavis/.razor/servers.catalogue.lst
Dec 30 02:35:54.354099 check[20550]: [ 5] writeservers skipping .lst file:
/var/amavis/.razor/servers.nomination.lst
Dec 30 02:35:54.355866 check[20550]: [ 6] pride.cloudmark.com is a Catalogue
Server srl 5050; computed min_cf=6, Server se: C8
Dec 30 02:35:54.357790 check[20550]: [ 8] Computed supported_engines: 4 8
Dec 30 02:35:54.359133 check[20550]: [ 8] Using next closest server
pride.cloudmark.com:2703, cached info srl 5050
Dec 30 02:35:54.360576 check[20550]: [ 8] mail 1 has no subject
Dec 30 02:35:54.363496 check[20550]: [ 6] preproc: mail 1.0 went from 1376
bytes to 1339
Dec 30 02:35:54.364991 check[20550]: [ 6] computing sigs for mail 1.0, len
1339
Dec 30 02:35:54.378696 check[20550]: [ 6] Engine (8) didn't produce a
signature for mail 1.0
Dec 30 02:35:54.380653 check[20550]: [ 6] skipping whitelist file (empty?):
/var/amavis/.razor/razor-whitelist
Dec 30 02:35:54.381945 check[20550]: [ 6] losing old server connection,
66.151.150.12, for new server, pride.cloudmark.com
Dec 30 02:35:54.383212 check[20550]: [ 5] disconnecting from server
66.151.150.12
Dec 30 02:35:54.384797 check[20550]: [ 4] 66.151.150.12 << 5
Dec 30 02:35:54.385941 check[20550]: [ 6] a=q
Dec 30 02:35:54.387274 check[20550]: [ 5] Connecting to pride.cloudmark.com
...
Dec 30 02:35:54.480505 check[20550]: [ 8] Connection established
Dec 30 02:35:54.482217 check[20550]: [ 4] pride.cloudmark.com >> 36 server
greeting: sn=C&srl=5050&a=l&a=cg&ep4=7542-10
Dec 30 02:35:54.485236 check[20550]: [ 4] pride.cloudmark.com << 25
Dec 30 02:35:54.486351 check[20550]: [ 6] cn=razor-agents&cv=2.67
Dec 30 02:35:54.488194 check[20550]: [ 6] pride.cloudmark.com is a Catalogue
Server srl 5050; computed min_cf=6, Server se: C8
Dec 30 02:35:54.489818 check[20550]: [ 8] Computed supported_engines: 4 8
Dec 30 02:35:54.491256 check[20550]: [ 8] mail 1.0 e4 sig:
xFaZIZUVHk90OQfARnenjx5BZTMA
Dec 30 02:35:54.492749 check[20550]: [ 5] mail 1.0 e8 got no sig
Dec 30 02:35:54.494086 check[20550]: [ 8] preparing 1 queries
Dec 30 02:35:54.495794 check[20550]: [ 8] sending 1 batches
Dec 30 02:35:54.497435 check[20550]: [ 4] pride.cloudmark.com << 52
Dec 30 02:35:54.498480 check[20550]: [ 6]
a=c&e=4&ep4=7542-10&s=xFaZIZUVHk90OQfARnenjx5BZTMA
debug: razor2 check timed out after 10 secs.
debug: leaving helper-app run mode
debug: Razor2 results: spam? 0  highest cf score: 0
=====

Razor times out after 10 seconds.  Looks like I am able to connect to the
razor servers, and my firewall shows fully established connections on TCP
port 2703 to the razor servers:
=====
Session 64BF4460 (204.189.38.2:56301)=>(66.151.150.12:2703) tcp SIS_OPEN
Session 6A1DE190 (204.189.38.2:56302)=>(66.151.150.33:2703) tcp SIS_OPEN
=====

Thoughts, ideas...?

Bill



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