greetings, i work for an online shop, and razor is classifying the emails that we send out with order status updates as spam :( as email is our primary means of communication with our clients, this is causing a few issues. matt kettler recently said (to someone else):
> If you have the time/motivation, you can install razor, and run the affected > message through razor -d and see what e4 (body) and e8 (url) hashes are being > matched... If you post the hashes, one of the cloudmark folks should be able to > look into it rather quickly. so.. Jan 05 13:51:40.687601 check[5234]: [ 8] mail 1.0 e4 sig: fQyf8kRVckvxsohgrxdlbSf772kA Jan 05 13:51:40.687744 check[5234]: [ 8] mail 1.0 e8 sig: FqGR0oHRGdkA [...] Jan 05 13:51:41.311694 check[5234]: [ 6] mail 1.0 e=4 sig=fQyf8kRVckvxsohgrxdlbSf772kA: sig not found. Jan 05 13:51:41.311832 check[5234]: [ 6] mail 1.0 e=8 sig=FqGR0oHRGdkA: Is spam: cf 100 >= min_cf 21 ok, razor classifies our url as known spam. i'm guessing people didn't remember the "notify me about special events at this store" checkbox when they created their account :( is it possible for one of the cloudmark folk to look into this for me please? thanks [ byron jones [ zoom itg Mind of its own. Damn lawnmower. [ +61 8 9389 5235 - David Brin ------------------------------------------------------------------------- Take Surveys. Earn Cash. Influence the Future of IT Join SourceForge.net's Techsay panel and you'll get the chance to share your opinions on IT & business topics through brief surveys - and earn cash http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV _______________________________________________ Razor-users mailing list Razor-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/razor-users