Hi Andy,

I had the same issue with our e-mails some time ago.
I posted a message like yours, but I never got an answer ;-) I'm afraid this 
list is rather dead.

Besides this, I did some research about 'E4' (engine 4) and 'E8' (engine 8).
One of the engines is calculating a hash on (parts of) URL's contained in the 
e-mail; the other is a calculation on certain parts of the e-mail.

You could add some extra verbosity in some of the perl modules to exactly know 
which URL/which parts are causing problems.

For me, after some research and some mail server reconfiguration, the problem 
disappeared:
- I disabled Razor2 checks for the outgoing e-mail flow;
- I'm "revoking" good e-mail (besides "reporting" bad e-mail).

After less than a week Razor2 works nicely again with a very low rate of false 
positives…

If you want, you can send me a sample message via a private message.

Good luck.

Stef

Op 13-dec.-2012, om 18:55 heeft Andy Smith <a.sm...@ldex.co.uk> het volgende 
geschreven:

> Hi,
> 
>   I think mail from our company may have been listed in razor. Having googled 
> a little on checking razor and the possibility of resolving the issue I've 
> not got much furhter than testing via razor-check. 
> 
> 
> For example can someone help me understand the output of razor-check -H, ie: 
> 
> 1.0 e4: KOQdDz58L451g4akrfcPDgthXSQA, ep4: 7542-10 
> 1.0 e8: uNFZFVRwA-4A 
> 1.0 e8: FVW9OG-WA-4A 
> 1.1 e4: 79gYKj8Bv9VDBcS6OuDcKi1axXsA, ep4: 7542-10 
> 1.1 e8: FVW9OG-WUy0A 
> 1.2 e4: WUK1-RYSRgTSHNJXJAUVqa60eC0A, ep4: 7542-10 
> 1.3 e4: dhdlKnsGuKKLx6zOxQZnZaKVVEEA, ep4: 7542-10 
> 1.4 e4: JPPq_hiy3gtLKsfYr-f5l3FR7AEA, ep4: 7542-10 
> 
> 
> I'd like to be able to understand this so I can undestand better what mails 
> are being flagged and what I can do about this. 
> 
> 
> Thanks in advance for any help, 
> 
> Andy. 
> 
> ------------------------------------------------------------------------------
> LogMeIn Rescue: Anywhere, Anytime Remote support for IT. Free Trial
> Remotely access PCs and mobile devices and provide instant support
> Improve your efficiency, and focus on delivering more value-add services
> Discover what IT Professionals Know. Rescue delivers
> http://p.sf.net/sfu/logmein_12329d2d_______________________________________________
> Razor-users mailing list
> Razor-users@lists.sourceforge.net
> https://lists.sourceforge.net/lists/listinfo/razor-users

------------------------------------------------------------------------------
LogMeIn Rescue: Anywhere, Anytime Remote support for IT. Free Trial
Remotely access PCs and mobile devices and provide instant support
Improve your efficiency, and focus on delivering more value-add services
Discover what IT Professionals Know. Rescue delivers
http://p.sf.net/sfu/logmein_12329d2d
_______________________________________________
Razor-users mailing list
Razor-users@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/razor-users

Reply via email to