Jim I had the same problem a couple of months ago. It was from a Windows 10 Pro Update. Had to keep contacting John as well. It turned out when I did a shutdown it would not shutdown it would go through like a restart. When it did that I lost the R:Base registration. If I would do an actual restart right after shutdown I would get the registration back. Not sure what update fixed all that but it is working fine now.
Buddy From: [email protected] <[email protected]> On Behalf Of Albert Berry Sent: Thursday, April 26, 2018 9:20 AM To: [email protected] Subject: Re: [RBASE-L] - IT update and problem I think the wonderful John Minyo is your goto person. The IT's server has lost the registration for R:Base. John can help you with this sort of nightmare in nothing flat. He’s done it multiple times for me in situations like this, including moving everything to my MacBook Air when my Windows laptop packed it in. Of course I was unable to deactivate the licenses on the laptop. Not a problem to them, although it was a problem to me. RBTI are the best Albert On Apr 26, 2018, at 12:52 AM, Jim Belisle <[email protected] <mailto:[email protected]> > wrote: Last week the IT company we use for our servers and computer security did updates and a server reboot. In fact they have done a number of reboots in the last couple of weeks. After they did these on Friday of last week I was no longer able to have direct access to the RBASE explorer and instead the activation box (see below) comes up as if I never activated RBASE. My compiled applications are working but the DB itself is acting as if I never activated RBASE. <image001.png> Now the IT people are claiming they need more information from me. My question to the list is this: What other information can I give them? I am not an IT person and have no idea where the license would be located other than I have been told it is in the Windows registry. I know this is not a RBASE issue but I thought maybe some of you with IT knowledge can help me. I am in another country right now and am six hours ahead of Central Time so it may take hours between my emails to you if you do respond. James Belisle Making Information Systems People Friendly Since 1990 <image002.jpg> -- For group guidelines, visit <http://www.rbase.com/support/usersgroup_guidelines.php> http://www.rbase.com/support/usersgroup_guidelines.php --- You received this message because you are subscribed to the Google Groups "RBASE-L" group. To unsubscribe from this group and stop receiving emails from it, send an email to <mailto:[email protected]> [email protected]. For more options, visit <https://groups.google.com/d/optout> https://groups.google.com/d/optout. -- For group guidelines, visit http://www.rbase.com/support/usersgroup_guidelines.php --- You received this message because you are subscribed to the Google Groups "RBASE-L" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected] <mailto:[email protected]> . For more options, visit https://groups.google.com/d/optout. -- For group guidelines, visit http://www.rbase.com/support/usersgroup_guidelines.php --- You received this message because you are subscribed to the Google Groups "RBASE-L" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
