Bruce,
Rather than excluding a folder, have you tried excluding the RBGX5E.EXE file itself and other .exe files associated with Rbase as needed? Especially since I gather Norton 360 has identified the .EXE file as the culprit. In the past, this could be done. EXE files can be notorious triggers, especially since anti-virus programs focus on executable files for obvious reasons. We use Eset at work on about 10 desktops with Rbase with no problems, although we are using our IT vendor supplied version. Steve Johnson From: [email protected] [mailto:[email protected]] Sent: Wednesday, March 22, 2023 9:13 AM To: Digest recipients Subject: [RBASE-L] - Digest for [email protected] - 6 updates in 2 topics [email protected] <https://groups.google.com/forum/?utm_source=digest&utm_medium=email/#!overview> Google Groups <https://groups.google.com/forum/?utm_source=digest&utm_medium=email/#!overview> Topic digest View all topics · Norton Anti-Virus and the R:Documenter Plugin - 5 Updates · R:BASE X.5 (Version 10.5) March Madness Promotion Reminder - 1 Update <http://groups.google.com/group/rbase-l/t/b02f51502f76612?utm_source=digest&utm_medium=email> Norton Anti-Virus and the R:Documenter Plugin "Bruce Chitiea" <[email protected]>: Mar 22 01:08AM All: For years now, the Norton 360 anti-virus module has played nice with the excluded RBGX5E.EXE program. No issues. Of a sudden, running the R:Documenter Plugin results in: -ERROR- Function sequence error. (2677) ... and, after terminating the running instance of RBGX5E.EXE, Norton smugly announces that: "Data Protector blocked a suspicious action by RBGX5E.EXE". What I know from testing: (1) Norton does not support exclusion of the database folder; (2) Norton does not support exclusion of .RX? files. Two questions; (1) In your experience, are there any ancillary R:BASE files which require exclusion? (2) Which antivirus program/suite has never blocked your R:BASE activity? All experience and suggestions appreciated. Flooded SoCal Regards, Bruce Bruce A. Chitiea | SafeSectors, Inc. 112 Harvard Ave #272 | Claremont CA 91711-4716 | USA +011 (909) 238-9012 m | [email protected] Nicky Avery <[email protected]>: Mar 21 07:49PM -0700 Bruce, Have you tried Webroot <https://www.webroot.com/us/en>? It works on a different method than the others: rather than match against a downloaded database, it watches processes and, when it sees something new, lists everything it does. If it then decides it's hostile, Webroot kills the process, reverses the list of actions it took and quarantines the villain. An additional advantage is that it is very unintrusive i.e. it is not constantly popping warnings and doesn't hog the CPU. Nicky On 3/21/2023 6:08 PM, Bruce Chitiea wrote: "Clive" <[email protected]>: Mar 22 03:01PM +1100 Hi Have a look at Eset – low profile & highly rated. Regards Clive Williams CRW Services PO Box 12 Springwood NSW 2777 Mobile: 0418 657 833 A H: (02) 4751 8446 Skype: crwservices email: [email protected] <mailto:[email protected]> www.crwservices.com.au <http://www.crwservices.com.au/> This e-mail message and accompanying data may contain information that is confidential and subject to legal professional privilege. If you are not the intended recipient you are notified that any use, dissemination, distribution or copying of this message or data is prohibited. All content is to be treated as confidential unless otherwise specified, and is not to be forwarded to third parties without the prior permission of the author. If you have received this e-mail message in error please delete it and notify the sender. Although this message has been checked for viruses, it is the responsibility of the addressee to scan this message for viruses also. Neither Clive Williams nor CRW Services warrant that the information herein is free from any virus, defect or error. P PLEASE CONSIDER THE ENVIRONMENT BEFORE YOU PRINT THIS E-MAIL From: [email protected] <[email protected]> On Behalf Of Bruce Chitiea Sent: Wednesday, 22 March 2023 12:08 To: [email protected] Subject: [RBASE-L] - Norton Anti-Virus and the R:Documenter Plugin All: For years now, the Norton 360 anti-virus module has played nice with the excluded RBGX5E.EXE program. No issues. Of a sudden, running the R:Documenter Plugin results in: -ERROR- Function sequence error. (2677) ... and, after terminating the running instance of RBGX5E.EXE, Norton smugly announces that: "Data Protector blocked a suspicious action by RBGX5E.EXE". What I know from testing: (1) Norton does not support exclusion of the database folder; (2) Norton does not support exclusion of .RX? files. Two questions; (1) In your experience, are there any ancillary R:BASE files which require exclusion? (2) Which antivirus program/suite has never blocked your R:BASE activity? All experience and suggestions appreciated. Flooded SoCal Regards, Bruce Bruce A. Chitiea | SafeSectors, Inc. 112 Harvard Ave #272 | Claremont CA 91711-4716 | USA +011 (909) 238-9012 m | [email protected] <mailto:[email protected]> -- For group guidelines, visit http://www.rbase.com/support/usersgroup_guidelines.php --- You received this message because you are subscribed to the Google Groups "RBASE-L" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected] <mailto:[email protected]> . To view this discussion on the web visit https://groups.google.com/d/msgid/rbase-l/em86ba5ef7-f48c-40d5-aece-0a2a1da24144%40fcc6319f.com <https://groups.google.com/d/msgid/rbase-l/em86ba5ef7-f48c-40d5-aece-0a2a1da24144%40fcc6319f.com?utm_medium=email <https://groups.google.com/d/msgid/rbase-l/em86ba5ef7-f48c-40d5-aece-0a2a1da24144%40fcc6319f.com?utm_medium=email&utm_source=footer> &utm_source=footer> . Javier Valencia <[email protected]>: Mar 22 01:01AM -0500 Bruce,For years I had used McAfee but it kept getting bigger and using more memory and resources; Norton was even more bloated.At the suggestion of someone in this forum I switched to Viper a long time ago and I do have a lifetime license for all my computers. Support is (or was) US based and pretty decent and allows me to except directories and/or files as needed.However, I am now using Microsoft Defender and seems to do an adequate job.Javier Valencia, PESent from my T-Mobile 4G LTE Device -------- Original message --------From: Bruce Chitiea <[email protected]> Date: 3/21/23 8:08 PM (GMT-06:00) To: [email protected] Subject: [RBASE-L] - Norton Anti-Virus and the R:Documenter Plugin All:For years now, the Norton 360 anti-virus module has played nice with the excluded RBGX5E.EXE program. No issues.Of a sudden, running the R:Documenter Plugin results in:-ERROR- Function sequence error. (2677)... and, after terminating the running instance of RBGX5E.EXE, Norton smugly announces that:"Data Protector blocked a suspicious action by RBGX5E.EXE".What I know from testing:(1) Norton does not support exclusion of the database folder;(2) Norton does not support exclusion of .RX? files.Two questions;(1) In your experience, are there any ancillary R:BASE files which require exclusion?(2) Which antivirus program/suite has never blocked your R:BASE activity?All experience and suggestions appreciated.Flooded SoCal Regards, BruceBruce A. Chitiea | SafeSectors, Inc.112 Harvard Ave #272 | Claremont CA 91711-4716 | USA+011 (909) 238-9012 m | [email protected] -- For group guidelines, visit http://www.rbase.com/support/usersgroup_guidelines.php --- You received this message because you are subscribed to the Google Groups "RBASE-L" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/rbase-l/em86ba5ef7-f48c-40d5-aece-0a2a1da24144%40fcc6319f.com. randyp ctags.com <[email protected]>: Mar 22 08:23AM When I updated to the most recent R:Base version the program seemed to update correctly but when I tried to access a database, I received the same message from Norton 360. The popup had a link [View Details] which I selected to exclude RBGX5E.EXE. R:Base Services from R:Base Technologies provided a detailed and helpful response when I forward my question to them. I haven't had any difficulty since. All the best, Randy Peterson Here is the message I forwarded to R:Base: [cid:eae06f46-1034-446d-87cf-a9900396b291] ________________________________ From: [email protected] <[email protected]> on behalf of Javier Valencia <[email protected]> Sent: Wednesday, March 22, 2023 1:01 AM To: [email protected] <[email protected]> Subject: RE: [RBASE-L] - Norton Anti-Virus and the R:Documenter Plugin Bruce, For years I had used McAfee but it kept getting bigger and using more memory and resources; Norton was even more bloated. At the suggestion of someone in this forum I switched to Viper a long time ago and I do have a lifetime license for all my computers. Support is (or was) US based and pretty decent and allows me to except directories and/or files as needed. However, I am now using Microsoft Defender and seems to do an adequate job. Javier Valencia, PE Sent from my T-Mobile 4G LTE Device -------- Original message -------- From: Bruce Chitiea <[email protected]> Date: 3/21/23 8:08 PM (GMT-06:00) To: [email protected] Subject: [RBASE-L] - Norton Anti-Virus and the R:Documenter Plugin All: For years now, the Norton 360 anti-virus module has played nice with the excluded RBGX5E.EXE program. No issues. Of a sudden, running the R:Documenter Plugin results in: -ERROR- Function sequence error. (2677) ... and, after terminating the running instance of RBGX5E.EXE, Norton smugly announces that: "Data Protector blocked a suspicious action by RBGX5E.EXE". What I know from testing: (1) Norton does not support exclusion of the database folder; (2) Norton does not support exclusion of .RX? files. Two questions; (1) In your experience, are there any ancillary R:BASE files which require exclusion? (2) Which antivirus program/suite has never blocked your R:BASE activity? All experience and suggestions appreciated. Flooded SoCal Regards, Bruce Bruce A. Chitiea | SafeSectors, Inc. 112 Harvard Ave #272 | Claremont CA 91711-4716 | USA +011 (909) 238-9012 m | [email protected] <mailto:[email protected]%3cmailto:[email protected]> <mailto:[email protected]> -- For group guidelines, visit http://www.rbase.com/support/usersgroup_guidelines.php --- You received this message because you are subscribed to the Google Groups "RBASE-L" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected] <mailto:[email protected]%3cmailto:[email protected]> <mailto:[email protected]>. To view this discussion on the web visit https://groups.google.com/d/msgid/rbase-l/em86ba5ef7-f48c-40d5-aece-0a2a1da24144%40fcc6319f.com<https://groups.google.com/d/msgid/rbase-l/em86ba5ef7-f48c-40d5-aece-0a2a1da24144%40fcc6319f.com?utm_medium=email <https://groups.google.com/d/msgid/rbase-l/em86ba5ef7-f48c-40d5-aece-0a2a1da24144%40fcc6319f.com?utm_medium=email&utm_source=footer> &utm_source=footer>. -- For group guidelines, visit http://www.rbase.com/support/usersgroup_guidelines.php --- You received this message because you are subscribed to the Google Groups "RBASE-L" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected] <mailto:[email protected]%3cmailto:[email protected]> <mailto:[email protected]>. To view this discussion on the web visit https://groups.google.com/d/msgid/rbase-l/E1perWy-005J3Q-Ad%40server126.web-hosting.com<https://groups.google.com/d/msgid/rbase-l/E1perWy-005J3Q-Ad%40server126.web-hosting.com?utm_medium=email <https://groups.google.com/d/msgid/rbase-l/E1perWy-005J3Q-Ad%40server126.web-hosting.com?utm_medium=email&utm_source=footer> &utm_source=footer>. Back to top <http://groups.google.com/group/rbase-l/t/9623d4370ef5b65c?utm_source=digest&utm_medium=email> R:BASE X.5 (Version 10.5) March Madness Promotion Reminder "R:BASE Sales" <[email protected]>: Mar 21 12:00PM -0400 Tuesday, March 21, 2023 Dear R:BASE Community, The March Madness Software Promotion is currently available for all to acquire R:BASE X.5 and R:BASE X.5 Enterprise, which provides the most versatile and powerful database application environment. Please visit the following URL for details on the products included with the software bundle, pricing, and promotion conditions: https://www.rbase.com/marchmadness/ With over 300 additional features and productivity enhancements added in updates, the current R:BASE X.5 release gives you the power to create systems that are only limited by your imagination! R:BASE X.5 features: https://www.rbase.com/rbgx5/ To place an order, please send and email to mailto:[email protected]. Best regards, R:BASE Sales Team R:BASE Technologies, Inc. E: [email protected] https://www.rbase.com Back to top You received this digest because you're subscribed to updates for this group. You can change your settings on the group membership page. 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