At 10:50 AM 1/10/2003 -0500, Jim Schmitt wrote:
Received a call today from a client who just purchased a new XP computer,
with a HP 5500 color printer. They are running RB DOS. When they print
from Word or Excel, the printer prints fine. But, when they print from
RB DOS 4.5++, the program displays the internal program message 'REPORT
PRINTING - PLEASE WAIT', but system seems like it is 'hung'.
Is this printer (HP5550) one of those ''windoze only' printers ?
I had the operator hook up other printers and they seem to work fine.
Jim,
Are you clients still using legacy 4.5++ for DOS?
They have upgraded their hardware and printers to the latest and greatest.
How about R:BASE? I guess, they still expect the legacy version of 4.5++
(released in Sept 1994) to work. .. Well, you know what I would say to that
customer? ...
Ok. that's enough to give you a hard time <g>.
I would check the printer properties:
Start > Settings > Printers >
Highlight appropriate printer and then right click for "Properties" to make
sure that particular printer has the support for printing "DOS" jobs.
Hope that helps!
Very Best Regards,
Razzak.
