Yes Razzak People are still using legacy systems; I for one still use even 2.11. I can easily convince my clients for the RBTI fee. My problem is that when I present my own fee (normally in the region 2 to 50 times the fee to RBTI pending the complexity of the database) that's when my customers get a hickup. The only thing I am saying we are in this together the smother conversion you provide the easier we have to convince our clients. The conversion from DOS to Windows is possible but not smooth. Just to explain why we sometimes put unbiliveble demands on R:BASE Gunnar
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of A. Razzak Memon Sent: den 10 januari 2003 17:14 To: RBASE-L Mailing List Subject: [RBASE-L] - Re: Windows only printer?. - Razzak's Reply At 10:50 AM 1/10/2003 -0500, Jim Schmitt wrote: >Received a call today from a client who just purchased a new XP computer, >with a HP 5500 color printer. They are running RB DOS. When they print >from Word or Excel, the printer prints fine. But, when they print from >RB DOS 4.5++, the program displays the internal program message 'REPORT >PRINTING - PLEASE WAIT', but system seems like it is 'hung'. > >Is this printer (HP5550) one of those ''windoze only' printers ? > >I had the operator hook up other printers and they seem to work fine. Jim, Are you clients still using legacy 4.5++ for DOS? They have upgraded their hardware and printers to the latest and greatest. How about R:BASE? I guess, they still expect the legacy version of 4.5++ (released in Sept 1994) to work. .. Well, you know what I would say to that customer? ... Ok. that's enough to give you a hard time <g>. I would check the printer properties: Start > Settings > Printers > Highlight appropriate printer and then right click for "Properties" to make sure that particular printer has the support for printing "DOS" jobs. Hope that helps! Very Best Regards, Razzak.

