I had my first my computer is not working of this season. They plugged in a
portable heater and blew the circuit!!
 
Users love to mess things up..
 
Dan Goldberg

  _____  

From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of John Engwer
Sent: Tuesday, November 25, 2008 6:34 AM
To: RBASE-L Mailing List
Subject: [RBASE-L] - RE: Form does not exist



Bob,  does your network have a smart switch?  If so, I would check to see if
the switch has detected any transmission errors or dropped packets.  I
believe that the most likely suspects would be a defective NIC , Ethernet
wiring issue, or dirty power.  All of these can cause intermittent problems
across the network.  It can be very difficult to isolate this type of
problem and it is unlikely that an application that has been running for
months or years would suddenly start failing.

 

I have a vertical application that I sell to orthopedic shoe stores.  Most
of these stores have manufacture/repair facilities that have equipment with
large electric motors, electric ovens and other equipment that causes
electrical noise and power fluctuations.  I am constantly troubleshooting
problems that manifest as intermittent errors with my RBASE application.
99% of the time the source of the problem is traced to an infrastructure
component.  A year or so ago, a client called complaining of hangs (multiple
PCs) and we traced it to a defective electric stapler that they plugged in
at the sales counter.  We found out that the computers in the back office
would sometimes hang when they used the stapler at the front counter.  We
unplugged the stapler and the problems disappeared.  Two weeks later someone
plugged the stapler back in and the problems returned.  

 

Call me if you want to discuss this in more detail.  I have been down this
road a few times.

 

John 

412-751-2433

 

From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Tuesday, November 25, 2008 8:33 AM
To: RBASE-L Mailing List
Subject: [RBASE-L] - Form does not exist

 

I am having issues on a multiuser application where a user will click an EEP

on a form that calls another form and they recieve the message:

 

"Form (Form Name) does not exist"

(Form Name) is the name of the requested form.

The forms all do exist as users run this app 20 hours per day.

This does not happen on just one form, but has been seen on

any of the 30+ forms in the app.

 

I can click the Exit EEP and this will close the current form out to the
main menu

form.  I click the Exit EEP on the main menu and the session hangs and must

be killed in the task manager.

 

I restart the app (no reboot etc.) and the app runs fine, with no errors.
It almost acts

as if the network connection has dropped, but this is not the case, and I
cannot find

out why the session hangs on the last EXIT command.   Again, this is
intermittent

and happens only on occasion.  But enough that the users are complaining.  

(Truthfully, a good app should never have repetitive problems, so I take
some personal

stake in this)

 

One other oddity is that I have 8 users running this app on a terminal
server.  One user

may see this happen and the others continue running without issue. (Thus I
know the 

network connection has not dropped)  With the above scenario, it seems
fairly clear

that this issue is session related and not machine.  I.E. one PC running 8
users on terminal

service, one user sees the issue and the others not.

 

I have scanned all the EEPS and there are no DISCONNECT or CONNECT commands

that would close the current database and as mentioned, the app runs fine
except occasionally

this pops up.  

 

 This is a compiled 7.5 app 

 

Any thoughts?

 

Thanks,

-Bob

--
Thompson Technology Consultants 
LaPorte, IN 46350 
219-363-7441

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