At 02:14 PM 4/16/2009, Paul Patrick wrote:
I think this is related to installing XP service pack 3 and other security
updates, and maybe IE 7, which occurred in the last couple of days. I've
set Firefox as the default program for .HTML and then set IE as the default.
Paul,
Two Questions:
01. Are you using typical (local) or server installation of R:BASE?
02. Where are R:BASE Help (.CHM) files installed?
There are several possible reasons why your .CHM, e-books, and documentation
files are unreadable, and eventually crashing R:BASE.
01. The CHM viewer component is not properly registered on your PC.
The system file <WINDOWS>\system32\hhctrl.ocx may get missing, corrupted,
or unregistered.
Solution:
Run "regsvr32 hhctrl.ocx" command from the command line to register the
library in the system.
02. A security update for Windows XP may block access to CHM files Windows
XP security update blocks active content in CHM files to protect your
system security.
Additional information is available at:
http://support.microsoft.com/kb/896054/
Solution:
Run Windows Explorer, right-click on the CHM file, and select Properties
from the popup menu. Click on the Unblock button immediately below the
Advanced button on the General page. Click Apply to show the content.
Once the CHM file has been unblocked, the Unblock button disappears.
03. The CHM file is in the restricted Internet zone
When a CHM file that you are trying to access is stored remotely, e.g.
on the network drive or on a remote server, you may also get in trouble.
If the associated security zone is restricted, then CHM files won't be
displayed as well.
Solution:
Modify the ItssRestrictions registry entry to enable a specific security
zone.
Follow these steps:
01. Run 'regedit' command from the command line.
02. Locate and then click the following subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions
Note: If this registry subkey does not exist, then create it.
03. Right-click the ItssRestrictions subkey, point to New, and then click
DWORD Value.
04. Type MaxAllowedZone, and then press ENTER.
05. Right-click the MaxAllowedZone value, and then click Modify.
06. In the Value data box, type a number from 0 and 4, and then click OK.
The values settings are
0 = My Computer
1 = Local Intranet Zone
2 = Trusted sites Zone
3 = Internet Zone
4 = Restricted Sites Zone
For most CHM files, the value of 1 should be enough to allow use without
opening up access from/to remote CHM files.
07. Quit Registry Editor.
Warning:
Enable only those security zones that you trust. Do not enable security
zones about which you are not sure.
Hope that helps!
Very Best R:egards,
Razzak.
--- RBASE-L
================================================
TO POST A MESSAGE TO ALL MEMBERS:
Send a plain text email to [email protected]
(Don't use any of these words as your Subject:
INTRO, SUBSCRIBE, UNSUBSCRIBE, SEARCH,
REMOVE, SUSPEND, RESUME, DIGEST, RESEND, HELP)
================================================
TO SEE MESSAGE POSTING GUIDELINES:
Send a plain text email to [email protected]
In the message SUBJECT, put just one word: INTRO
================================================
TO UNSUBSCRIBE:
Send a plain text email to [email protected]
In the message SUBJECT, put just one word: UNSUBSCRIBE
================================================
TO SEARCH ARCHIVES:
Send a plain text email to [email protected]
In the message SUBJECT, put just one word: SEARCH-n
(where n is the number of days). In the message body,
place any
text to search for.
================================================
