I'm with you, Tom. I never give my users a simple "add new customer" menu option. I insist that they search by something, get the list of matching values, and only then allow them to add new if they want.
Karen > I’ve used a basic Keyword/Variable Lookup List straight out of SAT. User > views the list for name and some basic info. IF name is not there, they hit > an ADD button which uses an ‘Enter Using’ form to add the name and assign > an ID#. Exiting goes immediately back to the Var Lookup List which now has > the name after a refresh. User now picks EDIT and the ‘Edit Using” form > pops up for more info. Previous methods had several people add the same > person twice with different ID#s without knowing what others were doing. This > ‘ > Keyword’ method at least puts a fresh name list in front of users who need > it. We are far from high volume, but do have multiple users adding names. > > > > Tom Frederick > > >
