The server that they are remoting into is a single-monitor machine, whereas the user has 2 monitors. I wouldn't think that resolution would be the problem, but I'll try to find out.
Karen > I believe from what you are saying ‘Dialing In’ that the resolution on > the machine they are dialing into is not the same resolution of the machine > that is doing the dialing. That information could help – at least for me > in the past. Most of the past, I think covered resolution based on a > local.machine and the person sitting at that terminal. > > > > > > >
