http://www.networkworld.com/community/blog/have-you-had-vendor-troubleshooti ng-nightmare?source=NWWNLE_nlt_daily_am_2010-08-13
This article made me chuckle, having dealt with similar support from other vendors in the past. I like the R:DCC support on the new versions; prompt response and prompt solutions...and status available 24/7.. Javier, Javier Valencia, PE 913-829-0888 Office 913-915-3137 Cell 913-649-2904 Fax [email protected]
