Thanks John,

I'll check the event logs when I get to the office.

Claudine


-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of John Engwer
Sent: Thursday, January 27, 2011 8:49 AM
To: RBASE-L Mailing List
Subject: [RBASE-L] - RE: 9.1 stops working.

I do not know if this is related but I have been struggling with
intermittent application hangs on clients running OS 2008 with my V8
compiled application (latest build).  It is more frequent on systems running
the application via Terminal Services/RDP (3-4 hangs per day, 10-12 users
active).  The hangs occur throughout the application; there is no pattern.
The event log usually posts a "cross-thread deadlock".

Are you seeing any errors in the event log?  If so, what types of errors.

John

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Claudine
Robbins
Sent: Thursday, January 27, 2011 9:00 AM
To: RBASE-L Mailing List
Subject: [RBASE-L] - RE: 9.1 stops working.

Tom,

I strongly believe this has NOTHING to do with R:BASE!

I have been struggling with a similar issue for a month now.  It started
with one user on XP and I now have two users on WIN 7 64-bit --both on V8
compiled applications.  They get kicked out repeatedly of their main
entry/edit forms and the db files get out of sync.

After reading of your experience, I am starting to wonder if it is a Windows
Update that is causing this.

Claudine Robbins


-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Tom
Frederick
Sent: Wednesday, January 26, 2011 10:18 PM
To: RBASE-L Mailing List
Subject: [RBASE-L] - 9.1 stops working.

Using 9.1 with latest updates on both Win 7 and XP machines with 2 gig 
memory each. I have one form that drops the user out of the database and 
I cannot figure out why. The form collects information about CONTACTS 
(name, address, phone, and 18 additional fields).

1. When I call CONTACTS straight from a menu list it works correctly 
every time.
2. Another form tracks prescribed MEDICATIONS and uses a drop down to 
select the prescribing physician. If the name is new, the user hits a 
green '+' which fires an EEP to load the CONTACTS form to collect the 
new physician's info.

I use this basic system successfully in many locations. However in 
Example #2 I can go to any field within the called CONTACT to add info 
but as soon as I click on any other CONTACT field, the database closes. 
In XP the database just shuts down. In Win 7 this message comes up: 
"R:Base 9.1 has stopped working. A problem caused the program to stop 
working correctly. Windows will close the program and notify you if a 
solution is available".

The MEDICATION form has 33 items that do something and on it's own it 
always works. I have stripped EEPs out of CONTACTS to eliminate 
conflicts, rebuilt the forms, Echo and Trace do not show anything.

What is a likely cause of the database just stopping like this? All I 
can think of is there is some kind of conflict, but nothing pops up that 
I can see.

Tom Frederick
Jacksonville,IL

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