Many of you may remember that my x distributor was trying to write my app in SQL Exp and Dot Net Framework. They started in Mar 2007 and below are some comments for our customers that have tried the other "improved" program.
As you can see by my other thread, if I can "fix" my other issue (that only involves a small % of our users) I have a great opportunity to leave the Dot Net program in the dust. The x distributor says he spent 2 million building this dream program... LOL .. I could have sold him my code for 1.5 mill Also, he asked for my source code to so he could have another programmer update the look and feel in Jan 2007, then a month later he starts pre selling he new program... what a cheese ball. Marc I don't want to sit here and rip on it too much, BUT... Reports and financials do not even print the date they are for on them; only the date you printed. We got the software in Sept started running in Nov. We were promised errors and things would be fixed by Christmas with updates, didn't happen that way. The update didn't come until the new year. With the last update they changed how the accounting worked and now it runs as side by side program, which works ok for me cause I keep two computer screens running side by side. Even so though, if I add a new patient in the non-accounting side, I have to completely close the accounting software before the patient will be added to accounting side. They have major issues with being able to make corrections to claims, if say an accident occurred while billing, I have to resort to the last software and submit the corrected claim that way. Which is really sad, I think. The software is extremely slow, and there are so many screens you have to go through to make one simple change for your patient. It just doesn't seem to be thought out very well, much less user friendly. I should prob stop now. ------------------ The software that we were using prior to couldn't submit most claims electronically and hadn't had an update in years and was essentially crashing more and more everyday. ----------------------------- When ir was installed they did something to our other software, I had to get some guy from Cali to fix that error. I think they deleted the pathway or something because it interfered with the set. That was like 500 to fix or something. Maybe with the last update something happened again to this (RBase) software. I am not sure, but if you think you (they are talking about me fixing RBase that it appears they messed up) can fix the problem that would be awesome. ------------------------------ I am no computer genius, but I have used a ton of different programs/software and I do not understand how they would even think to release this . Set aside the fact it is so far from user friendly, it is seriously just a mess..... And they are about three months from their promise update date. The last update they did I think caused more issues than corrections to their previous issues. Maybe its better that they are taking so long for this update, give them the chance to make sure it is beneficial... LOL I cannot believe anyone would give them money for anything, they should be paying these poor dr's for being their guinea pigs and using this software.
