I believe this to be the same issue we resolved for our 9.1 compiled
applications on Server2008 using Citrix/RDP.

 

We put additional copies of the executables(s) on each of our Citirx
server's local drives.  No problems since we did this, and we weere having
major problems for a while.

 

I don't remember the exact wording but my internet searches trying to
resolve this issue referred to a known Windows issue about only one Control
block (MCB?) and once locked by a crashed program, all users would attempt
to connect through the one locked/crashed MCB (or whatever it was called)
file.

 

We have 40 Citrix users working constantly entering sales orders and
checking stock etc.   We are very happy with how things are working now.

 

Kenny

 

From: [email protected] [mailto:[email protected]] On Behalf Of Lawrence
Lustig
Sent: Wednesday, January 18, 2012 3:57 PM
To: RBASE-L Mailing List
Subject: [RBASE-L] - RE: Application "hanging"

 

I have been dealing with the same issue, RB76.

 

Problem appears to occur only on RDP sessions on a Win 2088 terminal server.
Application will run fine for a day or more and then a problem occurs.

 

When the problem occurs no R:base session, RDP or workstation, can attach to
the database files.  Stations already attached appear to hang, the
application stops working.

 

The problem can be solved by rebooting the terminal server (the file server
and workstations do not need to be rebooted).  I believe that the problem
can also be solved by clearing the open file connections to all R:Base
sessions originating on the terminal server without actually rebooting the
server, but I'm not 100% sure of that.

 

After the problem is solved, all users can access the database again without
requiring a reboot of the file server.  The files are intact, except that
operations in progress may have left cursor or row locks on tables that
cannot them be cleared.

 

In other words, it appears that one of the sessions on the terminal server
is obtaining some kind of lock on one or more of the database files that is
affecting both new and already existing connections to the file(s).

 

QUESTION: For those users seeing something similar, are you running with
STATICDB on?  I'm wondering if that setting would cause fewer locking
issues, at least on RB1.

 

--

Larry

 

  _____  

From: John Engwer <[email protected]>
To: RBASE-L Mailing List <[email protected]> 
Sent: Wednesday, January 18, 2012 10:09 AM
Subject: [RBASE-L] - RE: Application "hanging"


Dennis, I am seeing a similar problem with my V8 application running MS
server 2008. (users local on Terminal Services, RDP).  The application will
intermittently hand and post a "Cross-Thread error" in the OS event log.
The application is fairly large and the hangs can occur anywhere in the
application.  If you search the list you will see my prior postings on this
subject.

John Engwer
(412) 751-2433

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Dennis
Fleming
Sent: Tuesday, January 17, 2012 10:30 AM
To: RBASE-L Mailing List
Subject: [RBASE-L] - Application "hanging"

Using Rtime 7.1
The customer recently moved four plants to their corporate server and 
using RDP. Running slowly but usually OK. Occasional "Application 
Hangs" are an issues.

In this environment the server is just pushing screens and printouts 
to client and receiving keyboard/mouse input. Is this the same as a timeout?

TIA,

Dennis
*****
Dennis Fleming
IISCO
www.TheBestCMMS.com
Phone: 570 775-7593
Mobile: 570 351-5290





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