During our trouble shooting of this event, Jeff (our Network Admin) found that he was the first to log in (as user 0), all would be fine until he would log out, then when another user became user 0 and then logged out, problems would start soon after. Existing users would continue to be OK, but new users could not launch the app.
Using multiple Citrix servers helped us figure out what was happening to us because one server (DB and Apps) continued to run as expected while another would hang, and we could watch closely the chain of events. Kenny From: [email protected] [mailto:[email protected]] On Behalf Of Lawrence Lustig Sent: Monday, January 23, 2012 11:10 AM To: RBASE-L Mailing List Subject: [RBASE-L] - RE: Application "hanging" << I set the DB to StaticDB ON yesterday evening and the client reported a “hang” a few minutes ago (Same error in the event log). In my case, I do not think that StaticDB set to ON is the answer. I will monitor for the remainder of the day. >> I would follow Kenny's link about the SMB level used between the terminal server and the file server. In our case, it's Win 2008 on the terminal server and Win 2003 on the file server, and that would cause a default SMB level of 1. The symptoms described in that link are EXACTLY what we're seeing. IT is working to change the setup and hopefully I'll be able to report something more later this week. -- Larry
