John,

Thanks for the explanation. I am used to updates not reinstallation.
I will follow your instructions.

James Belisle
 
Making Information Systems People Friendly Since 1990
 
 

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of John
Minyo II
Sent: Friday, March 16, 2012 1:08 PM
To: RBASE-L Mailing List
Subject: [RBASE-L] - Re: R:Docs 9.1 - Update 5 (Build: 9.1.5.20317)

At 01:57 PM 3/16/2012, Jim Belisle wrote:
>When I go to download this update, I get a box that states I should
>unload RDOCs before downloading the update.
>Is this really necessary?
>The same box popped up last time so I did not do the update.

Jim,

The R:Docs 9.1 download is a new full installer.

You are required to reinstall R:Docs in order to use the new build.

When initially launching the installer, it knows the product is already
installed, which is why you're prompted to first uninstall the existing
installation.

Please proceed with the uninstallation to use the new R:Docs 9.1.

Best regards,

John Minyo II
R:BASE Technologies, Inc.
Customer Service 


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