What's happening in Taskmanager Memory usage at that time? When crap starts happening on the screen without user activity, I would guess something is running away and windows is starting to swap stuff in and out of the swap file. Check the performance tab and look at peak memory.
----- Original Message ----- From: "Javier Valencia" <[email protected]> To: "RBASE-L Mailing List" <[email protected]> Sent: Saturday, February 09, 2013 11:12 AM Subject: [RBASE-L] - RE: Strange errors : No form timers anywhere. As I indicated, it happens primarily on 3 computers : and I thought it could be related to the graphics driver or a bad network : connection, but it has also happened to me when accessing the server : remotely via VPN and Remote desktop. : I thought that that maybe the connection with the database was lost : temporarily and became unstable but the majority of events happen when the : application is parked on a menu with no activity happening. : : Javier, : : Javier Valencia, PE : O: 913-829-0888 : H: 913-397-9605 : C: 913-915-3137 : : : -----Original Message----- : From: [email protected] [mailto:[email protected]] On Behalf Of Mike Byerley : Sent: Saturday, February 09, 2013 6:30 AM : To: RBASE-L Mailing List : Subject: [RBASE-L] - RE: Strange errors : : Any form timers running anywhere? : : ----- Original Message ----- : From: "Javier Valencia" <[email protected]> : To: "RBASE-L Mailing List" <[email protected]> : Sent: Saturday, February 09, 2013 2:29 AM : Subject: [RBASE-L] - RE: Strange errors : : :: Wow Kenny! :: :: That is pretty good detective work. :: I gave the use experiencing the problem a form where the write exactly : what :: they were doing before the flickering and I have at least 8 instances :: documented. Unfortunately in my case , there is no pattern. More than half :: of the events happen while they are not doing any work, the application is :: just sitting on the screen while they do other things and suddenly the :: application starts flickering on the screen; all other concurrent :: applications continue working properly, :: This issue happens mostly on 3 computers and I thought it might a bad : video :: or network card but it also has happened to me a couple of times while :: connected remotely via VPN and RDP. I will see if I can get diagnostic : dump :: next time I run into it. BTW, The system was upgraded last weekend from : 9.1 :: to 9.5 and The problem is still there; I will download the latest release :: and update the system over the weekend and see what happens. :: :: Javier, :: :: Javier Valencia, PE :: O: 913-829-0888 :: H: 913-397-9605 :: C: 913-915-3137 :: -----Original Message----- :: From: [email protected] [mailto:[email protected]] On Behalf Of Kenny Camp :: Sent: Friday, February 08, 2013 6:06 PM :: To: RBASE-L Mailing List :: Subject: [RBASE-L] - RE: Strange errors :: :: Javier, :: :: We finally found a way to reproduce this rare problem. In my compiled :: application, several forms deep I have been reliably able to :: ghost/flash/crash/whatever in the same situation 99 % of the time. The :: really weird part is, that it only crashes when using one specific part :: number 'M24308/2-5F' which is very close to many other part numbers that :: don't ever crash. :: :: We use this same routine hundreds of times a day with no slow down or :: problems with other part numbers. When I use this one part number, :: sometimes (given lots of time) it will resolve itself and then all other :: menus items including this same one will work fine as long as I use a :: different number, it's like nothing ever happened. :: :: But sometimes, it will freeze the entire Windows 7 Pro (64) system : requiring :: a reset. Sometimes it just flashes partial forms from the background, or :: shows the form it is trying to load, back and forth until I kill it. :: :: When using the full version, I haven't been able to :: crash/flash/ghost/whatever only the compiled app. I moved copies of :: everything off the network and onto my laptop, and it broke first attempt. :: :: Now that I can test, I should be able to remove objects and experiment : until :: I find some reason. :: :: I will report what I find, and RBTI will quickly fix it. :: :: I plan to test with 9.5 compiler this weekend as they may have already : fixed :: whatever this is. :: :: To clarify, the only way I have been able to crash/flash/ghost/whatever is :: the combination of 9.1 compiler starting an external menu form calling a :: variable menu form, calling a one table form with a scrolling region based :: on lookup of the part number 'M24308/22-5F'. Any other part works fine. :: :: Going code error/bug hunting... :: :: Kenny :: :: :: -----Original Message----- :: From: [email protected] [mailto:[email protected]] On Behalf Of Javier :: Valencia :: Sent: Friday, October 26, 2012 2:53 PM :: To: RBASE-L Mailing List :: Subject: [RBASE-L] - RE: Strange errors :: :: All their computers are running Windows XP-Pro. I can think of one place : in :: the application where, if I remember correctly, this issue happened more :: than once. I will review the code in that section and make sure there are : no :: obvious issues. I will also check the event/error logs next time it : happens :: and see if I can find a pattern. :: :: Javier, :: :: Javier Valencia, PE :: O: 913-829-0888 :: H: 913-397-9605 :: C: 913-915-3137 :: :: :: -----Original Message----- :: From: [email protected] [mailto:[email protected]] On Behalf Of Kenny Camp :: Sent: Friday, October 26, 2012 2:05 PM :: To: RBASE-L Mailing List :: Subject: [RBASE-L] - RE: Strange errors :: :: Javier, :: :: I have not see this personally, but my IT team reports they have seen :: similar ghosting in two different parts of our main applications that are :: used heavily every day, but it is extremely rare. After your BUMP, we :: discussed the two situations they could recall some specifics on. :: :: From their view, the compiled 9.1 (64) app had stopped and it was a :: display/memory issue, kill it and restart. I don't know that I agree with :: that assessment, but there was no database corruption, and no orphaned : data :: left from the operations that they killed. I don't think it was an : infinite :: loop running corrupted code or a process on a corrupted temp table, but it :: kind of sounds like it. :: :: We have approx 100 users, including 35 Citrix/RDP users all working in the :: same database. The problems they saw were never a Citrix/RDP session. :: :: The users that experienced the ghosting issue run Window 7 Pro with four :: different compiled RBase apps concurrently, Outlook 2007, and many other :: programs, and two different browsers, all at the same time. They have :: occassional random weirdness on their systems but it happens to the :: non-RBase apps also. :: :: I put them on the alert to NOT kill next time and to let me take a look, : if :: it ever happens again. :: :: Kenny :: :: -----Original Message----- :: From: [email protected] [mailto:[email protected]] On Behalf Of Javier :: Valencia :: Sent: Friday, October 26, 2012 12:33 PM :: To: RBASE-L Mailing List :: Subject: [RBASE-L] - RE: Strange errors :: :: BUMP. :: :: Has anyone experienced any of these issues? Any suggestions? :: :: Javier, :: :: Javier Valencia, PE :: O: 913-829-0888 :: H: 913-397-9605 :: C: 913-915-3137 :: :: :: -----Original Message----- :: From: [email protected] [mailto:[email protected]] On Behalf Of Javier :: Valencia :: Sent: Tuesday, October 23, 2012 10:24 PM :: To: RBASE-L Mailing List :: Subject: [RBASE-L] - Strange errors :: :: I have run into two error that I can't seem to figure out why they : happen. :: :: The first one happens at random on different computers. While the :: application is just displaying a menu and doing nothing otherwise, the :: form/screen will begin to flicker rapidly and the only way to exit the :: situation is to kill the application through the Windows Task Manger; the :: users have called this condition "ghosting." This happens even when : running :: the application directly on the server via RDP, so loss of connection is : not :: the cause. :: :: The second happens when scrolling reports on the screen (70 pages). Once : the :: report is generated and I start scrolling down the application, it will :: abruptly crash. There is nothing unusual in the report and it does not :: happen all the time; I can re-run the same report and it will display and :: scroll correctly. :: :: I am running a compiled version of 9.1 (9.1.5.20519). Has anyone run into :: similar issues? :: :: Javier, :: :: Javier Valencia, PE :: O: 913-829-0888 :: H: 913-397-9605 :: C: 913-915-3137 :: :: : :
