A new IT person and, unfortunately, trying to point to the "other guy" as the problem.
Actually, they thought that we were doing something in RBase with printer drivers between our user A and B.
Just had them log in Windows as user A and then our RBase app as user B, and surprise! And, for the 1000th time, it's not your problem or my problem. It's our problem until it is fix.
Thanks Albert.
...
At 11:19 AM 6/11/2013, you wrote:
Tell him/her its his/her directory credentials and maybe he should go back to IT school. If he ever went in the first place.
Albert
On 11/06/2013 9:14 AM, Dennis Fleming wrote:
A customers calls to say that Rbase reports aren't printing properly.
We try it on another PC and a second user and all is fine.
Their IT person says, "There's a problem with _your_ credentials. You need to fix it."
What??!!
Dennis Fleming
IISCO
www.TheBestCMMS.com < http://www.thebestcmms.com/>
Phone: 570 775-7593
Mobile: 570 351-5290
No virus found in this message.
Checked by AVG - www.avg.com <http://www.avg.com >
Version: 2013.0.3345 / Virus Database: 3199/6400 - Release Date: 06/10/13
Dennis Fleming
IISCO
Phone: 570 775-7593
Mobile: 570 351-5290
