I sent the post below yesterday but I don't believe it made it to the List; hopefully it will get there today.
Javier -------------------------------------------- Tom, Are you using VPN "and" Remote Desktop (RDP)? Typically, VPN connects you to the network and RDP (or VNC or software like that)logs you to the server. RDP has a built-in timer that disconnect after a period of inactivity and you have to log in again, and much like a screen saver, you are back at the same place or it can log you out, depending on how it is set up. You might want to check this setting. Also, if you don't have enough RDP licenses, when a new user is connected, one of the existing session is disconnected; maybe this is what is happening. Javier, Javier Valencia, PE O: 913-829-0888 H: 913-397-9605 C: 913-915-3137 From: [email protected] [mailto:[email protected]] On Behalf Of Tom Frederick Sent: Tuesday, June 18, 2013 11:35 AM To: RBASE-L Mailing List Subject: [RBASE-L] - VPN dropping database We are using a VPN to connect to our offsite locations. Users connect in to leave notes and update needed info usually with no problem. Lately, as users are writing longer notes (12-15 sentences with pauses to edit), the database closes and bounces back at the terminal server login screen in an instant. I can write a large note at my office desk through our LAN with no problem so I assume it is not the database. Write the same note through a VPN connection (offsite or through the server) and get dropped everytime. Using v95, compiled with latest updates. Where do I begin to look? Tom Frederick President/CEO Elm City Center 1314 W Walnut Jacksonville, IL 62650 W- 217-245-9504 F - 217-245-2350 E - [email protected]
