Two suggestions:
Server Requires Authentication
If the SMTP mail server that you are
using requires authentication, you must
enable the "Server Requires
Configuration - Page 19 (in the Rmail95.pdf)
Requirements:
Plugin
The R:Mail 9.5 Plugin file (RMail95.rbm) must be placed in the R:BASE eXtreme
9.5 program
directory or the runtime/compiled application directory.
Page 11 (in the Rmail95.pdf)
From: [email protected] [mailto:[email protected]] On Behalf Of Karen Tellef
Sent: Thursday, January 16, 2014 3:37 PM
To: RBASE-L Mailing List
Subject: [RBASE-L] - Re: RMail 9.5 help
If I go to Help / Product Activation, I see my copy of RMail in the list. Is
that what you mean? That was the only "install" thing I did from within RBase
itself.
Karen
-----Original Message-----
From: jan johansen <[email protected]<mailto:[email protected]>>
To: RBASE-L Mailing List <[email protected]<mailto:[email protected]>>
Sent: Thu, Jan 16, 2014 2:31 pm
Subject: [RBASE-L] - Re: RMail 9.5 help
Did you install the plugin in the R:Base console?
-----Original Message-----
From: Karen Tellef <[email protected]<mailto:[email protected]>>
To: [email protected]<mailto:[email protected]> (RBASE-L Mailing List)
Date: Thu, 16 Jan 2014 15:13:59 -0500 (EST)
Subject: [RBASE-L] - RMail 9.5 help
Not sure whether to gum up the list with this, or work with RBTI
tech support. I'll try this first! I've never worked with RMail 9.5
before, and if there's anything less than "clueless" when it comes
to email servers, that would be my level of expertise!
I emailed their IT guy to ask the name of their email server, the
port, whether it requires authentication. He gave me the server
name, said the "outgoing port" is 1025, gave me a username and
pw for authentication.
He gave me a username like this:
[email protected]<mailto:[email protected]>
which seems weird because I haven't seen a username reference
a website.
I set up RMail first without using authentication, then using
authentication. I pressed "test" each time and it said connection
established. I then copied the updated RMail95.cfg file to the RBase
program directory, then started RBase.
I copied code from the help PDF file, the simplest one on section 6.1,
page 41, and replaced the "add recipient" with my email address, and
the sender info with a valid email address there (didn't know if that was
necessary)
The progress window behind doesn't seem to show any activity at all
and it almost immediately comes up with "ERROR - Cannot send
e-mail message ()"
I didn't get any TLS or SSL info from the IT guy. The log file echoes
back all the Rmail command lines but doesn't show me any error messages.
He says it's an "AT&T email server"
Where to start?
Karen
