Hey you think that is fast? I just tested the new version of R:STYLE for
Razzak and RPHONE is already in the keyword list.
-- Dennis McGrath
mailto:[EMAIL PROTECTED]
-- Productivity Tools for R:Base Programmers
http://www.enteract.com/~mcgrath/dennis
-- Full time consultant with:
SQL Resources Group
Steve Hartmann
Oak Park, IL
mailto:[EMAIL PROTECTED]
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On
Behalf Of Rich Young
Sent: Wednesday, June 06, 2001 3:03 PM
To: '[EMAIL PROTECTED]'
Subject: The PHONE command
Razzak and the R:Team,
Thanks for your quick response to the PHONE command issue. It goes without
saying that RBTI is the best at supporting a product and listening to their
customers. I work with a lot of different vendors. NONE can compare the
level of support that we get from RBTI.
Just a war story ...... For the past 2 months I have been trying to resolve
a problem with a software vendor ( located in the UK) that provides fax
server application software for one of our products. Even though we have
proven (multiple times) that the problem is in their program, they are
telling me that a fix will not be made available for at least 4 to 6 months.
The fix will be included in the next MAJOR re-write of their program.
Meanwhile my customers and my technicians suffer. This company is no longer
our vendor. This company could learn a lot from RBTI.
Anyway ....
Thanks for providing such a GLORIOUS product along with INCREDIBLE support.
Best Regards,
Rich Young
Advance Business Systems
10755 York Road
Cockeysville, Maryland 21030
(410) 252-4800
[EMAIL PROTECTED]
