New topic: Cannot Launch Feedback Application
<http://forums.realsoftware.com/viewtopic.php?t=46876> Page 1 of 1 [ 1 post ] Previous topic | Next topic Author Message JuliaDee Post subject: Cannot Launch Feedback ApplicationPosted: Fri Feb 08, 2013 1:36 pm Joined: Sun Jul 08, 2007 8:46 am Posts: 121 Whenever I launch the Feedback application and hit "Sign In", it gives me an error message saying: "Feedback must download a software update, but could not find the update online. Please try again later." Then when I quit the application it crashes. I'm using the Feedback app that came with RS 2012 release 2, under MacOS 10.6.8. My network is working fine. I tried deleting the feedback database, the app's "cache.db" file, and its prefs plist in the library folder, but the problem persists. I have crash reports for the Feedback app, and more importantly, Runtime Error reports from RealStudio that I'd like to report via the feedback system, which I can't access. Is there another way to get in touch with RS support apart from Feedback? julia _________________ Mac OS 10.6, RS Pro 2011 "Integrity is doing what's right when no one is looking" - J. C. Watts Jr. Top Display posts from previous: All posts1 day7 days2 weeks1 month3 months6 months1 year Sort by AuthorPost timeSubject AscendingDescending Page 1 of 1 [ 1 post ] -- Over 1500 classes with 29000 functions in one REALbasic plug-in collection. The Monkeybread Software Realbasic Plugin v9.3. http://www.monkeybreadsoftware.de/realbasic/plugins.shtml [email protected]
