New topic: ServerPronto hosting experiences?
<http://forums.realsoftware.com/viewtopic.php?t=48009> Page 1 of 1 [ 1 post ] Previous topic | Next topic Author Message J.Sh3ppard Post subject: ServerPronto hosting experiences?Posted: Wed May 29, 2013 11:05 am Joined: Tue Mar 23, 2010 8:44 pm Posts: 667 Hey guys. I'm thinking about purchasing a ServerPronto hosting package and I am wondering if anyone here has used them before and if so what was your experience? Online research turns up both negative and positive reviews. One of the main concerns I have is wrongful over billing for false or fraudulent excess bandwidth usage. According to some past customers they've been over billed when they didn't exceed their bandwidth but ServerPronto claimed they did. In some cases ServerPronto admitted they were wrong then finally refunded the money. In other cases it seems they never refunded the money. I've contacted ServerPronto about this and other issues and how to prevent excess bandwidth usage on their servers and they didn't have any solution. They themselves do not provide any way for the customer to stop going over the allocated bandwidth and their support team had no information for customer based solutions to prevent this. This means if ServerPronto is dishonest they could easily rack up excess bandwidth on their customer servers then over bill them. It seems misleading and dishonest to me for a hosting company to not have a way to prevent their customers from going over their purchased bandwidth agreement and then to charge them excessively compared to their initial hosting fee. I'm not sure if this information is clearly disclosed at signup either. Other hosting companies often will shut down the server or contact the customer letting them know they're about to go over their allocation and give the customer the options of paying more money for the excess bandwidth or throttling down / shutting down the server. They don't surprise you with a bill 10 times your normal monthly fee like SP does. I did more research and found that allegedly their owner was recently (this month) arrested for DUI drink driving in Florida which doesn't give me much confidence in them. A few years ago ServerPronto said they were partner's with a horrible company called Fortatrust and SP claims this was the source of all the problems but they are no longer associated with Fortatrust.com. I actually contacted Fortatrust.com and their customer support were complete unprofessional morons. I guess the kid working in customer support doesn't like his job. Server Pronto's online support is more professionally behaved but also doesn't know much information. I have several questions here : 1. Do you or anyone you know have any experience using ServerPronto in the last two years and if you do, what was their experience? 2. Do you know of a way to absolutely stop / limit Ubuntu 12 LTS server bandwidth usage? Accurately monitoring then manually stopping would be acceptable but not desirable. I'd like to automate both the monitoring of used bandwidth and then the stopping of bandwidth before going over the allocated amount. I would think this is doable but I've never done it before and I don't have time to figure it out before SP's May special goes away. 3. Do you know of a reliable way for an app to monitor an Ubuntu server 12 LTS bandwidth usage? If yes then I could create an application to shut down things I've heard of SNMP but have never used it. I asked about controlling bandwidth here but still have not had time to try to implement it. : viewtopic.php?f=2&t=47983 Thanks for your feedback guys. Top Display posts from previous: All posts1 day7 days2 weeks1 month3 months6 months1 year Sort by AuthorPost timeSubject AscendingDescending Page 1 of 1 [ 1 post ] -- Over 1500 classes with 29000 functions in one REALbasic plug-in collection. The Monkeybread Software Realbasic Plugin v9.3. http://www.monkeybreadsoftware.de/realbasic/plugins.shtml [email protected]
