[RBG7-L] - RE: rbase crash

[Javier Valencia]

Scott: You may want to provide a few more details such as: Is R:Base installed on the local computers or on the server? Are you starting the 2 versions of R:Base from icons on the desktop or from a command file? Have you tried the latest patch? I use daily more that one copy of R:base simultaneously, one with the development, one with the test version and one with the production version of the application and move data, forms, reports, etc. between databases without any problem. I am running XP Home with 512 Kb of memory on my laptop and the network is Novell, R:Base is installed on each workstation. Javier,   Javier Valencia, PE President Valencia Technology Group, L.L.C. 14315 S. Twilight Ln, Suite #14 Olathe, Kansas 66062-4578 Office (913)829-0888 Fax (913)649-2904 Cell (913)915-3137 ================================================ Attention: The information contained in this message and or attachments is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material.  Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from all system and destroy all copies. ======================================================   -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Scott Sherer Sent: Thursday, July 01, 2004 8:04 AM To: RBG7-L Mailing List Subject: [RBG7-L] - rbase crash   Hello everyone,   My company has been experiencing an Rbase bug and I’ve reported it several times on the rbase website.  The developers say they can’t reproduce the problem and yet it happens ten to twenty times per day in my company.  (bug 71526).  We’re running an eleven user license and running patch 73. Our file server is netware 5.1 and our workstations are windows XP.  This bug occurs under two scenarios.   Scenario 1: If you start two copies of Rbase on the same workstation within a second or two of each other.  The first copy of Rbase starts successfully.  The second copy of Rbase (pointing to a different database) fails within a few seconds of starting with the following message. “unable to find help.rid”.  After displaying the message, Rbase goes into a loop. While in the loop it acquires 250 megabytes of memory and everything crashes on the workstation, requiring a reboot of the workstation.   Secenario 2: We have Set Timeout 30 in all of our programs.  My employees complain that they have to terminate Rbase when they’re done using it because when the timeout occurs, Rbase fails as in Scenario 1 above.  Same symptoms…   The Rbase development folks don’t believe me and yet this is a huge problem for us.  Has anyone else experienced this?   Scott Sherer