I was once in an aisle of a sports shop and there were two fellows, one advising (the expert friend), one looking to buy high performance clip-in road shoes for his commute. I casually mentioned that flat pedals would work well and he could ride to work in his regular shoes and that had worked well for me. Otherwise a shoe with a recessed cleat would work better than a pure road shoe as sometimes a person needs to dismount. I wasn't trying to take over, just sharing based on several years of experience.
I won't be doing that again! My casual opinion was a threat to the expert-friend and he responded as though threatened. The innocent friend now had to take the side of his expert buddy etc. I walked away without getting anymore involved. Anyway - what if I'm wrong? IanA. On Thursday, June 26, 2014 10:53:41 AM UTC-6, Deacon Patrick wrote: > > I don't understand the tongue biting. Why not find a moment and say > something to the customer, quietly? Just something short and sweet to let > them know there are other options? A shop that doesn't lose customers > because they don't offer options won't add those options in the future, a > shop that has customers say "I want something for me, not for you," and > then leave, will begin self-examination. > > With abandon, > Patrick > -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com. To post to this group, send email to rbw-owners-bunch@googlegroups.com. Visit this group at http://groups.google.com/group/rbw-owners-bunch. For more options, visit https://groups.google.com/d/optout.
